Transport Dispatcher PRN at AdventHealth

Date Posted: 7/21/2019

Job Snapshot

  • Job Schedule
    Per Diem
  • Job Category
  • Date Posted:
    7/21/2019
  • Job ID:
    19009097
  • Job Family
    Transportation
  • Travel
    No
  • Shift
    N - N/A
  • Application Zone
    1-Shared Services
  • Organization
    AdventHealth Wesley Chapel

Job Description


Description

Transport Dispatcher AdventHealth Wesley Chapel

Location Address: 2600 Bruce B. Downs Blvd Wesley Chapel, Florida 33544

Top Reasons to Work at AdventHealth Wesley Chapel

  • From state- of- the- art equipment to the most intricate building details, AdventHealth Wesley Chapel was designed from the ground up to maximize healing, patient care and wellness
  • Recognized as leader in patient satisfaction and was named Top 100 Hospital in Modern Healthcare Magazine by IBM Watson Health
  • 50,000 sq ft community Health & Wellness Center
  • Comprehensive women’s health center named Inspiration Place that incorporates female physician specialists, women’s imaging, pelvic floor and female physical therapy and a boutique spa.
  • Consistently named a Top Workplace in Tampa Bay by the Tampa Bay Times
  • Opened an offsite 24 bed, 24/7 emergency room in Central Pasco to better serve the emergency health needs of residents in west and central Pasco

Work Hours/Shift:

PRN

You Will Be Responsible For:

  • Are responsible for the coordination of transfers into and within the AdventHealth system by ground.

  • Works in the CAD system – documenting time stamped events of the transfer process.

  • Works jointly with the Shift Supervisor and/or ETC to make decisions of triage, outsourcing and resolution of transfer issues.

  • Under general supervision of the Q/A and Communication administrator

  • Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.

  • Demonstrates through behavior of AdventHealth’ s core values of Integrity, Compassion, Balance, Excellence, Stewardship and Teamwork as outlined in the organization’s Performance Excellence program booklet.

  • Communicates appropriate and accurate information, proficiently and professionally, through radio and telephone communications on the recorded line.

  • Completes the CAD log with patient demographics and time stamped events of the transfer process for accuracy of department STATS.  Ensures documentation is complete containing accurate information and is in compliance with department protocols.

  • Relays patient updates to supervisors, medical control, transport teams, sending and receiving

  • facilities, and the accepting physician; of estimated arrival times as per protocols.

  • Follows dispatch standard operating protocols and GPS tracking.

  • Initiates chain of command in notification of incidents.

  • Notifies the ground crews of location of the patient; weight; and equipment needed.

  • Proficiently utilizes systems and equipment in the department to include by not limited to radios; Support, Cerner, Cad and Zoom recording systems; and GPS tracking.

  • Serves as driver for specialty teams as needed when additional trucks


Qualifications
  • What You Will Need:

    KNOWLEDGE AND SKILLS REQUIRED:

    Telephone and radio communications skills

    Basic computer skills

    EDUCATION AND EXPERIENCE REQUIRED:

  • 1 + years pre-hospital or Emergency Dept. experience

  • EDUCATION AND EXPERIENCE PREFERRED:

  • Associates degree in health-related field

  • Dispatch or transfer center experience

•       LICENSURE, CERTIFICATION, OR REGISTRATION REQUIRED:

  • Current, active EMT license with the State of Florida, Department of Health upon hire

  • Active Class E Florida Driver’s License, or Commercial Driver’s License (CDL), and driving record in accordance with AdventHealth policy upon hire

    • LICENSURE, CERTIFICATION OR REGISTRATION PREFERRED

    • Completed a Commercial Emergency Vehicle Operator (CEVO) or Emergency Vehichle Operations Course (EVOC) upon hire

    • NHTSA  National Standard Curriculum for Emergency Medical Dispatch

 



This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

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