Training Development Analyst - Physician Enterprise in Altamonte Springs, FL at Adventist Health System Corporate Office

Date Posted: 8/30/2018

Job Snapshot

  • Job Schedule
  • Job Category
  • Date Posted:
  • Job ID:
  • Job Function
    Other Non-Clinical Professional
  • Travel
  • Shift
  • AHS Zone
    2-Legacy System
  • Organization
    Adventist Health System Corporate Office

Job Description

If you want to be a part of a place that provides nothing less than extraordinary compassionate care, then Adventist Health System is the place for you!
We are currently seeking qualified candidates for a Training Development Analyst position that will be based in our Physician Enterprise department.  This position is based in Altamonte Springs, FL.
This position has the opportunity to be responsible for assisting in the design of clinical, revenue cycle, and practice operations training tools and materials for the Physician Enterprise and support the development and implementation of those tools. The Analyst will support training and development needs and assist training initiatives by designing and developing tools that result in standard, efficient, and sustained adoption of technologies used within the Physician Enterprise practices and medical groups.  The Analyst will support, develop, and create content in a team setting that when delivered enhances employees’ skills, performance, productivity, and quality of work.  The Analyst will work closely with fellow analysts and the Training Delivery team, as well as the Practice Performance Team to ensure that training content is developed and constantly refined to improve outcomes, and to ensure that the training that is delivered supports the process improvement and optimization targets identified by the Practice Performance Consultants and Managers.  The Analyst will work under the supervision of the Training Development Manager to support the clinical, financial, operations, and access teams and ensure proposed training tools, materials, and delivery mechanisms support best practice work flows.
Specific job duties include:
  • Develops and maintain athenahealth course curricula along with all training materials for the respective athenahealth application areas as well as other software applications used across the Physician Enterprise.
  • Serves as a subject matter expert for training and instructional design.
  • Creates materials and supports production of brochures, multimedia visual aids, agendas, manuals, tip sheets, and presentations.
  • Develops material for classroom training, demonstrations, on-the-job training, recorded webinars, meetings, conferences, and workshops.
  • Participates in design and develops curricula and instructional media.
  • Supports ongoing improvement updates to the training and education program based upon its effectiveness, success, and ROI.
  • Maintains a keen understanding of adult learning, training and education trends, developments and best practices.
  • Uses accepted education principles and tracks new training methods and techniques
  • Operates within a wide variety of training design methods, reimagining creative and innovative tools, techniques, and approaches to achieve excellent comprehension, proficiency, and performance results from clinical providers and other end users.
  • Assists in designing work products for a variety of training programs to improve instructional effectiveness and evaluation reports determining the impact of training on employee skills and how it affects KPIs.
  • Partners with the Training Development Manager to support internal stakeholders and subject matter experts regarding instructional design.
  • Addresses through design any significant process issues, shares findings with Physician Enterprise and AIT teams to improve future training materials, education methods, and monitoring tools and metrics.  
  • Supports the training efforts related to athenahealth, other software applications, and continuing education training across the Physician Enterprise.
  • Supports improvement opportunities related to measurement of and compliance with outcome metrics focused on provider wellbeing, staff satisfaction, consumer engagement and satisfaction, and financial performance.
  • Collaborates with the other members of the training development team that is based on trust, collaboration, continuous process improvement, information sharing, group and individual accountability, and healthy competition.
  • Maintains stable performance under pressure or opposition (i.e., experiencing time pressure, conflict, or job ambiguity).
  • Builds solid cross-functional relationships across AHS and the Physician Enterprise.


Education Requirements:

  • High School Diploma or equivalent, required. 

Experience Requirements:

  • 3+ years training design experience in a professional environment, required. (healthcare preferred)
  • 2+ years of experience in a healthcare environment, required.
  • 1+ years physician practice operations experience, required. 
If this position sounds like a great match for your skills set and experience, please apply online now!

Position Location:  
Job:  Other Non-Clinical Professional
Organization:  Adventist Health System Corporate Office
Primary Location:  US-FL-Altamonte Springs
Schedule:  Full-time
Shift:  Day
Job Level:  Entry Level
Education Level:  High School Diploma / GED
Travel:  No
Job Posting:  Aug 30, 2018, 1:11:48 PM

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