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Senior Administrative Assistant Nursing Administration Full Time Day in Tampa, FL at AdventHealth

Date Posted: 2/7/2019

Job Snapshot

  • Job Schedule
    Full-Time
  • Location:
    Tampa, FL
  • Job Category
  • Date Posted:
    2/7/2019
  • Job ID:
    19001852
  • Job Function
    Administrative
  • Travel
    No
  • Shift
    1 - Day
  • Application Zone
    1-Shared Services
  • Organization
    AdventHealth Tampa

Job Description


Description

Senior Administrative Assistant: Nursing Administration AdventHealth Tampa

Location Address: 3100 East Fletcher Avenue Tampa, Florida 33613
 
Top Reasons to Work at AdventHealth Tampa
  • Florida Hospital Pepin Heart Institute, known across the country for its advances in cardiovascular disease prevention, diagnosis, treatment and research.
  • Surgical Pioneers – the first in Tampa with the latest robotics in spine surgery
  • Building a brand new, six story surgical and patient care tower which will ensure state of the art medical and surgical car for generations to come
  • Awarded the Get with The Guidelines – Stroke GOLD Quality Achievement Award from the American Heart Association/American Stroke Association and have been recognized as a recipient of their Target: Stroke Honor Roll for our expertise in stroke care. We have also received certification by The Joint Commission in collaboration with the American Stroke Association as a Primary Stroke Center.
Work Hours/Shift:
Full Time Day
You Will Be Responsible For:
  • Maintains all communications for the department including written correspondence and telephone contacts.
  • Fields all departmental phone calls provides appropriate trouble shooting and routes caller appropriately; screens all department mail, reduces paper flow and manages all follow-up correspondence.
  • Assists the department with developing PowerPoint presentations and supports the department by making minor and simple changes to graphic files.  Develops and maintains excel files as needed for departmental reporting.
  • Assists and project manages assignments for the department as needed.  May represent the department on cross-functional teams and task forces within the hospital. May represent the organization at community events from time to time.
  • Retrieving, sorting and delivering incoming departmental mail and delivering outgoing mail to mailroom.
  • Answering calls / inquiries from patients, visitors, and staff in a professional, courteous, and prompt manner.  Assisting in resolution or refers calls to appropriate administrative personnel as indicated. Anticipates and meets the needs of the Executive Team and customers.
  • Highly capable of performing administrative and clerical duties to support the efficient and effective operations.
  • Skilled at handling several tasks delicately and accurately in a fast paced environment.  


Qualifications
What You Will Need:
  • Strongly proficient with computer programs with word processing: Outlook, PowerPoint, Excel, Word.
  • Demonstrates interpersonal skills by effectively communicating with all levels of management and outside venders.
  • Ability to deal with data that is of a sensitive and confidential nature.
  • Good math skills with an ability to understand and work with spreadsheets. 
  • Excellent verbal and written communication skills as demonstrated by application resume, work history and interview process. 
  • Acknowledging physicians, employees, visitors, and customers promptly and courteously creating a welcoming environment.
  • Acting as a message center, i.e. answers the telephone promptly, screening and routing calls appropriately.
  • Documenting complete and accurate messages and communicating them to the appropriate person in a timely manner.
  • Providing administrative support to the Chief Medical Officer/Vice President of Medical Staff.
 EDUCATION AND EXPERIENCE REQUIRED:
  • High School Graduate or GED
  • Associates Degree or Higher Preferred
  • Five (5) years’ secretarial/administrative experience
  • Experience in an a hospital setting Preferred
 
Job Summary:

Performs a variety of senior administrative assistant duties to support the designated departments in order to achieve smooth and efficient operations.  Will provide administrative support to several departments and to the VP of PFS, Patient Access and Revenue Integrity.  Serves as front line greeter for the department receiving patients, visitors, and guests.  Answers telephones in a professional tone and demeanor.  Maintains and orders kitchen (break room) and office/departmental supplies.  Processes all incoming and outgoing departmental mail for the VP or Director level staff.  Books conference rooms or travel when applicable for the purposes of standing committee meetings.  Organizes meetings and records and distributes meeting minutes for revenue cycle department or finance committee minutes; prepares and distributes meeting agendas/materials, presentations or meeting packets as applicable.   Effectively schedules, coordinates and maintains meetings/appointment calendar for VP to ensure time conflicts are resolved for time efficient management purposes.  Receives, reviews and completes patient complaints as well as entry into complaint tracking system; works with Risk Manager on complaints.  Provides project management on a variety of projects and other data tasks as required by the department.  Serves as department assistant to VP and provides administrative support to Patient Access, PFS and Revenue Integrity.  



This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

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