Scheduling Secretary II – Surgery – Winter Park in Winter Park, FL at Adventist Health System

Date Posted: 10/5/2018

Job Snapshot

  • Job Schedule
  • Date Posted:
  • Job ID:
  • Job Function
    Administrative / Business Support
  • Travel
  • Shift
  • AHS Zone
    2-Legacy System
  • Organization
    Florida Hospital

Job Description

Scheduling Secretary II – Surgery – Winter Park

Winter Park Memorial Hospital seeks to hire a Scheduling Secretary II who will embrace our mission to extend the healing ministry of Christ.

Facility Profile:

Nestled among the oak-shaded, brick-paved streets of one of the most picturesque hometowns in the country, Winter Park Memorial Hospital has continuously served the residents of Winter Park and its surrounding communities for more than 50 years.  

Chartered in 1951, the hospital has grown from the visionary efforts of a handful of Winter Park residents and community leaders, to a 307-bed acute care facility that is a model of community health and wellness. Over the years the hospital has continually expanded to meet the needs of the community, adding an upscale obstetrics and Level II Neonatal Intensive Care Unit at The Dr. P. Phillips Baby Place, cancer care at the Florida Hospital Cancer Institute, Winter Park, and state-of-the-art surgery, recovery and rehabilitation at the Florida Hospital Orthopaedic Institute. Together with the community we serve, we're building a model of community health and wellness for generations to come.

Department Profile:

Our Surgical Services practice offers the best of both worlds – a close-knit community setting and a high-volume of various cases. The dynamic, high-volume Operating Room features 14 surgical suites, with four rooms equipped with laminar flow and dedicated to Orthopedics, but they can be used for general surgery if needed. There is also a suite dedicated for laparoscopic abdominal surgeries. Our campus is home to the renowned Orthopedic Institute of Florida Hospital. Our other units include PACU, Endoscopy, Pre-Admission, and Rapid In and Out.

Work Hours/Shifts:

Monday – Friday; 7:30am – 4pm

Job Summary:

The scheduling secretary II has primary responsibility for scheduling procedures. This role has responsibility for post procedure data entry and maintenance of patient care records. Enters procedure charges and follows through on missing information to complete the procedure record. The scheduling secretary performs general clerical duties and specific non-professional services necessary to expedite the efficient functioning of the department. Responsibilities may include maintenance of staff time and attendance and payroll functions. Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.

Knowledge, Skills, Education, & Experience Required:

  • Ability to communicate by reading, writing legibly, speaking and comprehending English effectively in order to carry out job requirements.
  • Proficient in Microsoft Word and Excel.
  • Ability to type at least 20 wpm.
  • Excellent communication and interpersonal skills.
  • Knowledge of Medical Terminology.
  • Previous professional secretarial, physician office or hospital experience required.
  • Knowledge of Powerpoint, Access and other graphics and database programs (Preferred)
  • Knowledge of diagnosis and procedure codes (dept 7520) (Preferred)
  • Proficiency in scheduling and charge entry software (Preferred)

Licensure, Certification, or Registration Required:

  • N/A

Job Responsibilities:

Demonstrates through behavior Florida Hospital’s Core Values of Integrity, Compassion, Balance, Excellence, Stewardship and Teamwork as outlined in the organization’s Performance Excellence Program

  • Communicates with customers professionally. Answers telephone within three rings in a polite courteous manner and allows the caller to present themselves before placing a call on hold. Responds back to messages on the answering machine in a timely manner.
  • Accurately and efficiently schedules procedures in the computerized scheduling program. Utilizes knowledge of scheduling rules and block booking times. Ensures all pertinent patient information is included in procedure booking. Acts as a resource for other staff performing scheduling functions. Reviews the final schedule to ensure accuracy prior to posting each day.
  • (Dept 7520) Completes F.H. Pre-Access/Patient Financial Services Training Course. Performs Pre-Access/Patient Financial Services tasks in accordance with process established by policy and procedure.
  • Accesses other Florida Hospital computer programs to access patient information. Maintains confidentiality of patient information at all times. Maintains patient records and charts as required. Assists in maintenance of staff time and attendance records and payroll as needed.
  • Communicates with Nursing staff / management regarding questions on procedure booking. Notifies Specialty Coordinators (Surgery Supervisors dept 7520) of cases with specific needs.
  • Completes data entry for patient charges in a timely and accurate manner. Reconciles procedure charges with Sunport charges (dept 7520). Follows up with appropriate staff to complete any missing information on the patient care record.
  • Maintains work space in a neat and orderly manner. Handles several job tasks simultaneously.
  • Supports the customer and employee satisfaction activities of the organization. Maintains good relationships with physicians, management, other departments, and staff. Develops positive relationships with physician office staff to facilitate and increase bookings at Florida Hospital. Makes site visits to physician offices with Leadership team as requested.
  • Performs other duties as requested to ensure efficient operation of Surgical Services. May include covering the duties of other secretarial roles within the department. Participates in orientation of new employees in scheduling / secretarial roles.

If you want to be a part of a team that is dedicated to delivering the highest quality in patient care, we invite you to explore the Scheduling Secretary II opportunity with Winter Park Memorial Hospital and apply online today.

Job Keywords:

Scheduling, Secretary, Patient Care, Winter Park

Position Location:  Winter Park
Job:  Administrative / Business Support
Organization:  Florida Hospital
Primary Location:  US-FL-Winter Park
Schedule:  Full-time
Shift:  Day
Job Level:  Staff / Associate
Education Level:  None
Travel:  No
Job Posting:  Oct 5, 2018, 7:10:29 AM

Location | Organization | Category | Job Function