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Release of Information Specialist - HIM Campus Support - Altamonte in Maitland, FL at Adventist Health System

Date Posted: 12/7/2018

Job Snapshot

  • Job Schedule
    Full-Time
  • Location:
    Maitland, FL
  • Job Category
  • Date Posted:
    12/7/2018
  • Job ID:
    274187
  • Job Function
    Medical Records / Health Info Mgmt
  • Travel
    No
  • Shift
    Day
  • AHS Zone
    2-Legacy System
  • Organization
    Florida Hospital

Job Description



Release of Information Specialist - HIM Campus Support - Altamonte

Florida Hospital seeks to hire a Release of Information Specialist who will embrace our mission to extend the healing ministry of Christ.



Facility Profile:

Established in 1908, Florida Hospital is one of the largest not-for-profit healthcare systems in the country, caring for more than a million patients each year. The Maitland Office Plaza houses our highly skilled teams that support our hospital system including Marketing, Patient Financial Services, Revenue Management, the Credit Union and Human Resources. The Trickel Building, a two-story office structure, creates an atmosphere of health and healing, with a healthy-style café and quaint chapel. The main lobby is filled with lush greenery and a light trickle of water, creating a holistic environment.



Department Profile:

Health Information Management’s Document Imaging strives to scan the patient health records into our electronic system in a timely manner for continuation of care in regards to our patient population. Document Imaging’s streamlined processes ensure the quality and integrity of our medical records through their lifecycle. With today’s demand for electronic health records, it is an exciting time to be a member of Florida Hospital’s Document Imaging team.



Work Hours/Shifts:

Monday – Friday; 8am – 4:30pm



Job Summary:

The Release of Information Specialist fulfills release requests of medical records in accordance with state and federal laws. Adheres to the Florida Hospital policies and procedures, to all rules and regulations of all applicable local, state and federal agencies and accrediting bodies. Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.



Knowledge, Skills, Education, & Experience Required:

  • Good organizational and communication skills
  • Ability to work independently in a fast-paced environment
  • One year of college with courses in computer science, medical terminology and/or previous experience in HIM or general office procedures (Preferred)
  • Prior Release of Information experience (Preferred)
  • High school graduate or equivalent (Preferred)
  • Microsoft Windows (Preferred)


Licensure, Certification, or Registration Required:

  • N/A


Job Responsibilities:

Demonstrates through behavior Florida Hospital’s Core Values of Integrity, Compassion, Balance, Excellence, Stewardship and Teamwork as outlined in the organization’s Performance Excellence Program

  • Review’s request to ensure ALL elements are present and requestor is legally authorized to obtain medical records in accordance with all HIPAA , federal and state laws related to release of information.
  • Facilitates and processes the request for information via the electronic health record, microfilm or paper medical record validating the appropriateness of each document for the fulfillment of the request.
  • Identifies documents in the medical record and appropriate location in the electronic health record, microfilm, or paper medical record to communicate with customers providing them with information in a clear and concise manner
  • Identifies customer requesting information and ensures exact address and identifying information is documented via web based tracking system.
  • Initiates and secures all fee approvals as defined by ROI department guidelines
  • Maintains productivity and quality standards in accordance with current ROI department standards
  • Researches customer concerns in a timely fashion and articulates in a professional manner current status, possible means of resolution; involving ROI management team as needed.
  • Provides back-up coverage to receptionist to include answering of phones, greeting of customers, and providing direction and information to building visitors.
  • Performs others duties as assigned
  • Processing Center Answers the phone timely and aids the customers in accurate and timely release of information using the HEALS method.
  • Campus Onsite Representative Adheres to defined schedules and expectations as defined by HIM management. Greets and assists onsite customer’s with appropriate assistance for completion of documentation needed to obtain requested information
  • Regulatory Processing Organizes and responds to requests from regulatory review agencies to include CMS, AHCA, QIO, FMQAI, and other regulatory bodies.
  • Schedules and coordinates the electronic chart review process with internal and external reviewers to include insurance companies and other agency reviewers. Ensures non-consensual release forms are completed appropriately.

If you want to be a part of a team that is dedicated to delivering the highest quality in patient care, we invite you to explore the Release of Information Specialist opportunity with Florida Hospital and apply online today.



Job Keywords:

Release of Information Specialist, Health Information Management, Maitland



Position Location:  Maitland
Job:  Medical Records / Health Info Mgmt
Organization:  Florida Hospital
Primary Location:  US-FL-Maitland
Schedule:  Full-time
Shift:  Day
Job Level:  Entry Level
Education Level:  None
Travel:  No
Job Posting:  Dec 7, 2018, 8:27:52 AM

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