Pharmacy Technician - Rx Plus in Sanford, FL at Adventist Health System

Date Posted: 10/8/2018

Job Snapshot

  • Job Schedule
  • Location:
    Sanford, FL
  • Job Category
  • Date Posted:
  • Job ID:
  • Job Function
  • Travel
  • Shift
    1 - Day
  • AHS Zone
    1-Shared Services
  • Organization
    Adventist Health System Corporate Office

Job Description

Full-Time, Monday - Friday
Adventist Health System Corporate Office
Be part of the Adventist Health System family.
Where you work matters. Working here is like being part of a family. Not just with those you serve, but also with your team members. It’s about making a difference, saving lives, and helping others live a fuller one. You’ll be joining a family of tens of thousands of team members who understand that what they do is bigger than healthcare. It is living out our mission to Extend the Healing Ministry of Christ and being there for someone every step of the way-body, mind, and spirit.
This is more than a career. It is a calling.
With hospitals and facilities in 9 states, you’ll have endless opportunities to take your talents, develop your skills, and grow as a professional in a place that truly cares about your success. If you are driven, compassionate, someone who always wants to go above and beyond because you care and believe what you do makes a difference – Adventist Health System is for you.
General Summary:
The Pharmacy Processing Technician performs a wide range of supportive duties to assist the Pharmacist in preparing and dispensing medication so that patients receive consistent care. This role is required to understand all pharmacy processes relating to prescription order entry, claims adjudication, fulfillment and shipping prescriptions. Works only under the supervision of a registered Pharmacist and does not perform duties that can only be legally performed by a registered Pharmacist. 
What you will be responsible for:
  • Maintains confidentiality of patient, employee relations, medical staff, departmental and administrative information.
  • Supports departmental and organizational Mission through appropriate use of resources, providing assistance to team members and management, accepting work or scheduled assignments and acts as a role model to the team to provide suggestions and creative ideas for performance improvement.
  • Communicates with manager regarding work priorities and provides feedback regarding requests, projects and assignments as appropriate.
  • Is aware of daily production goals and works to meet these goals without becoming distracted or being a distraction to other team members.
  • Enters new prescription orders assuring that all information is correct including proper patient, drug, medication directions, refills, and physician are selected at order entry.
  • Processes incoming mail / faxes / physician phone prescriptions/ SureScripts in an accurate and timely manner as assigned by Manager and Processing Supervisor.
  • Selects correct medications when processing or filling a prescription (checks NDC code) ensuring the prescription is filled correctly and does not activate drugs into inventory without the assistance of the buyers.
  • Keeps errors to a minimum and uses each failed order as an opportunity to learn and applies the corrections to the next new order.
  • Leaves adequate and understandable notes in the member’s profile for any issue that needs to be communicated other staff members.
  • Monitors own queue to ensure that all processes are completed in a timely manner including order entry, adjudicating, and corrections to any orders to ensure a steady flow through production and timely turnaround for the patients.
  • Contacts physician’s office for any clarification regarding missing prescription information as assigned and follows up with inquiring in a timely manner based on pharmacy processes, contacting the patient as necessary.
  • Maintains an awareness of pop-ups and reads and follows through with all necessary actions. Plays a role in maintaining effective records, deleting any old notes that are no longer needed and adding new relevant information to the patient’s profile to be communicated to the entire staff as necessary.
  • Selects appropriate shipping method for the order according to pharmacy processes or patient’s request making sure that the correct and most cost effective method is always used and the pharmacy service standards are being met.
  • Communicates any information relative to the order within the comments and ship text to be viewed by QA, Pharmacist, Bookkeeping, Filling and Shipping staff.
  • Notifies Pharmacy Purchasing Technician of any canceled orders beyond adjudication to ensure that an accurate perpetual inventory is maintained and communicates any credits with bookkeeping as necessary.    
  • Communicates effectively with team members and customers regarding prescription questions or follow-up.
  • Understands thoroughly the prescription plan and communicates with physician’s office any questions regarding prior authorization process as assigned. 
  • Understands entire pharmacy processes and the roles of other team members to assure the customer’s needs are met.
  • Works within mandated registered pharmacy technician scope of practice guidelines.

What you will need:
  • High School diploma or equivalent.
  • 1 year pharmacy technician experience, in a retail or mail-order setting

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

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