Pharmacy Specialty Technician at AdventHealth

Date Posted: 8/17/2019

Job Snapshot

  • Job Schedule
  • Location:
    Sanford, FL
  • Job Category
  • Date Posted:
  • Job ID:
  • Job Family
  • Travel
  • Shift
    1 - Day
  • Application Zone
    1-Shared Services
  • Organization
    AdventHealth Corporate

Job Description


Specialty Processing Technician AdventHealth Corporate

Location Address: 582 Monroe Rd, Suite 1412 Sanford, FL 32771

Top Reasons To Work At AdventHealth Corporate

  • Great benefits
  • Immediate Health Insurance Coverage
  • Career growth and advancement potential
Work Hours/Shift:
  • Full-Time, Monday – Friday

You Will Be Responsible For:

  • Enters new prescription orders assuring that all information is correct including proper patient, drug, medication, directions, refills, and physician are selected at order entry.  Checks for completeness of all required items including all necessary diluents and ancillary supplies.
  • Selects appropriate shipping method for the order, verifies shipping address and date according to specialty department processes or patient’s request making sure that the correct and most cost effective method is always used and the pharmacy service standards are being met.
  • Helps patients obtain copay assistance.  Communicate with copay assistance company as needed to fix billing issues.
  • Communicates copays to patients and receive approval before billing.  Assures all requests and payments are complete before processing orders.  Makes sure all available copay assistance methods have been billed.
  • Refers limited distribution specialty pharmacy items to the proper contracted specialty pharmacy per prescription plan.  Communicates the information as needed to patients and physician’s offices.
  • Communicates with physician’s office any questions regarding prior authorization process as assigned.  Assists with obtaining prior authorization through pharmacy benefit manager. 
  • Answers phone within a reasonable amount of time if available, does not leave patient on hold more than 5 minutes and offers to call back patient if patient will be left on hold while researching a request.  Handles phone calls in a courteous manner.

What You Will Need:
  • High School diploma or equivalent.
  • 2 years retail, hospital or mail-order pharmacy setting.
  • A current Florida Board of Pharmacy Technician Registration, RPT; Must complete state required continuing education requirement for registration.  
Job Summary:

The Specialty Processing Technician performs a wide range of duties to assist our patients with certain chronic illnesses to receive consistent clinical care and obtain financial assistance.  Specialty prescription items are often very expensive, and require an extra level of care and attention above and beyond non-specialty items.  This position will work closely with pharmacists, patients, providers, and others to coordinate medication access and adherence for complex disease states. This position will work with primary and secondary payors to assure the patient has their medication in a timely fashion with the best pricing.  He or she will be responsible for assisting with processing prescriptions through the pharmacy system, coordination of medication refills, and setting up shipments and deliveries with the patients via phone. Works only under the supervision of a registered Pharmacist and does not perform duties that can only be legally performed by a registered Pharmacist.

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

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