PC Technician Senior - Durand, WI in Chippewa, WI at Adventist IT

Date Posted: 7/25/2018

Job Snapshot

  • Job Schedule
  • Location:
    Chippewa, WI
  • Job Category
  • Date Posted:
  • Job ID:
  • Job Function
    Information Technology
  • Travel
  • Shift
  • AHS Zone
    2-Legacy System
  • Organization
    Adventist IT

Job Description

This position is located at Chippewa Valley Hospital in Durand, WI and is responsible for supporting End User Computing Issues. This is a position that provides accurate and timely support services for end user devices. Working under general direction this position is responsible to install and trouble-shoot hardware, software, and network problems for the clients they support. Also provides an assist in the general evaluation of business problems, evaluates and recommends vendor packages, and implements required software. Assists in the evaluation of new personnel, end-user computing packages and equipment as well as in the implementation and testing of prototypes. Consults with client area management and staff regarding end-user equipment problems or malfunctions and recommends solutions. Directs end user training and documentation. P rovides remote PC support and troubleshooting. Provide status reporting, problem summaries, and project status as required. Directs the activities of End User Computing staff where required and also assists in the training of End User Computing personnel.

Education- Prefer a bachelor's in computer science and or the equivalent of Technical Education and certification.

Experience- At least four years of experience in Desk Top Support or Desk Top Help Desks experience. Experience with personal computers and software applications. Ability to learn systems with little or no documentation. Continuous learning of new systems, business processes, and concepts are a must.

At least one year of Network Experience as it pertains to Device Connectivity and Network/PC trouble shooting. Fai lure with remote processing and network technology.

Technical skills and competencies- A+, MCP, MCSA and Network + Certification; Experience may be substituted for certification where appropriate.

Position Location:  
Job:  Information Technology
Organization:  Adventist IT
Primary Location:  US-WI-Chippewa
Schedule:  Full-time
Shift:  Day
Job Level:  Staff / Associate
Education Level:  Technical Certification
Travel:  No
Job Posting:  Aug 8, 2018, 2:26:48 PM

Location | Organization | Category | Job Function