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Patient Services Representative - Days - Live Oak Health Partners in San Marcos, TX at AdventHealth

Date Posted: 5/31/2019

Job Snapshot

  • Job Schedule
  • Job Category
  • Date Posted:
  • Job ID:
  • Job Family
    Physician Services
  • Travel
    Yes, 25 % of the Time
  • Shift
    1 - Day
  • Application Zone
    1-Shared Services
  • Organization
    Live Oak Health Partners

Job Description


Patient Services Representative -  Central Texas Medical Center

Location Address: 1301 Wonder World Dr., San Marcos, TX  78666

Top Reasons to Work At Central Texas Medical Center, San Marcos, TX

  • Live in the Texas Hill Country that includes small towns and big appetites within a  30 minute drive to Austin and also includes living near the San Marcos River for tons of aquatic fun.
  • Located near Colleges and Universities to expand your career by offering Tuition reimbursement and includes many low-cost living environment choices.
  • CTMC's CREATION Health Institute was created to provide information, education, health screenings and events that emphasize a healthy lifestyle. Offerings such as HealthCheck, disease management, support groups, women's health, nutrition, healthy living for seniors and children's health are provided to the public for free or a minimal fee. 
  • LeapFrog grade “A” for patient safety and prides itself in safety for all patients, visitors and employees. Also, recognized for a 6th year of “Most Wired Health System”, Click here to review other prestigious awards:
  • Support the spiritual state of mind of the patient by praying with them and educating families during visits to explain the important element of the healing process.

Work Hours/Shift:

Full Time – Days

You Will Be Responsible For:

•         Responsible for greeting patients and visitors as they present at the front counter

•         Ensure the completion of all patient information, insurance, and financial forms.

•         Coordinate patient appointment scheduling including the set-up of temporary and permanent accounts

•         Obtain all necessary insurance information from patients when applicable,

•         Establish/maintain accurate patient accounts in computerized database, answer multi-line telephone

•         Prepare patient medical charts as directed

•         Checkout patients including collecting of co-pays/deductibles/payments, ROAs, retaining a copy of the patient superbill and vouchers (if applicable)

•         Establish follow-up appointment(s), and enter patient charges as assigned. 

•         Responsible for copying patient records when requested. 

•         Scan documentation for patient record and file correctly in patient chart.  

•         Obtain referrals/authorization/pre-certification when needed.

•         Performs other duties as assigned


What You Will Need:

•         High school diploma or general education degree (GED).

•         Three to six months related experience and/or training in general clerical work.

•         Associates degree preferred

•         Medical Practice experience preferred


Job Summary:

To attend to the front office needs of patients and visitors, both in person and on the telephone.

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

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