Patient Safety & Risk Manager at AdventHealth

Date Posted: 8/2/2019

Job Snapshot

  • Job Schedule
  • Job Category
  • Date Posted:
  • Job ID:
  • Job Family
    Quality/Clinical Effectiveness
  • Travel
  • Shift
    1 - Day
  • Application Zone
    1-Shared Services
  • Organization
    AdventHealth North Pinellas

Job Description


Administrative Nursing Supervisor AdventHealth North Pinellas

Location Address: 1395 S Pinellas Ave, Tarpon Springs, FL 34689

Top Reasons To Work At AdventHealth North Pinellas

  • Great Culture
  • Top Quality outcomes
  • Nurse Excellence Committee (NEC)/Governance
  • Leadership is accessible
  • Located on the Gulf of Mexico

Work Hours/Shift:

Full-Time Nights


Patient Safety:

  • Initiates and oversees development of a comprehensive patient safety improvement program inclusive of the analysis and trending of data related to hospital initiatives.

  • Leads and coordinates the organizational initiatives in patient safety, including compliance with National Patient Safety Goals, Joint Commission and CMS accreditation standards, AHRQ and NQF guidelines.

  • Leads and/or coordinates proactive and reactive patient safety initiatives including participation in root cause analysis, failure mode effect analysis and Sentinel Event Alerts.

  • Develops processes and improvement plans with monitoring for sustainability and evaluation of effectiveness.

  • Serves as the Patient Safety and Risk Management representative to the organization and serves on appropriate hospital committees related to quality, safety and risk. 

  • Serves as a Patient Safety and Risk Management resource to departmental staff,  hospital staff, physicians, and other allied health professionals as needed.

Risk Management:

  • Provides Oversight for Risk Management Event Analysis, Loss Control Initiative implementation, Risk Management Data Management and hospital-based Internal Claims Management program and ensures compliance with AdventHealth Risk Management operations.

  • Maintains responsibility for all aspects of the risk management program as defined in FS 395.0197 and according to national regulatory and accrediting entities (i.e., CMS, TJC).

  • Ensures regulatory compliance through review, investigation, and resolution of the patient complaint/grievance process.

  • Ensures patient safety and risk management data is reported routinely to facility administration and Board of Directors as outlined in AdventHealth Risk Management Program.

  • Maintains responsibility for the review of all event  reports to ensure potentially compensable events are reported to AdventHealth Risk Management and any applicable regulatory agencies.

  • Assumes responsibility for gathering of underwriting information and insurance specifications at time of renewal for AdventHealth Risk Management.

  • Develops and maintains patient safety and risk management department operations including development of risk management plan, training and supervision of departmental staff; development of annual departmental goals, and systematic evaluation of the effectiveness of risk management activities; and plans, prepares and maintains budgeted resources and staffing; develops and maintains consistent performance management system for department personnel.

  • Presents ongoing education and training relative to risk prevention and reporting requirements regarding the affirmative duty to report incidents as outlined  in FS 395.0197.

  • Ensures all occurrences that meet criteria for reporting to AdventHealth Risk Management are reported timely;  specifically events involving serious injury reported during event calendar year for insurance excess coverage.

  • Remains fully informed of evolving national and local patient safety and risk management mandates and guidelines.

  • Establishes and promotes a customer service-oriented philosophy for the Patient Safety and Risk Management department and their dealings with all customers.



  • Skilled in the identification and prevention of potential risks, including complaint resolution.

  • Extensive experience in the investigation and analysis of incidents and claims.

  • Excellent interpersonal skills with the ability to communicate effectively both verbally and written.

  • Ability to interact professionally with all levels of staff, physicians, patients, families, visitors and the community.

  • Basic knowledge and ability to work with personal computers and software applications, including but not limited to Microsoft Office and Risk Management software applications.


    • Lean Healthcare or Six Sigma training

    • Just Culture training




  • Baccalaureate in nursing or other healthcare-related field

  • Minimum five years’ clinical experience in acute care setting, preferably tertiary setting

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

Location | Organization | Category | Job Function