Patient Advocate @ Florida ENT Surgical Specialists- cc5520 in Orlando, FL at Florida Hospital Medical Group

Date Posted: 8/31/2018

Job Snapshot

  • Job Schedule
    Full-Time
  • Location:
    Orlando, FL
  • Job Category
  • Date Posted:
    8/31/2018
  • Job ID:
    270385
  • Job Function
    Other Non-Clinical Professional
  • Travel
    No
  • Shift
    Day
  • AHS Zone
    2-Legacy System
  • Organization
    Florida Hospital Medical Group

Job Description

More than 500 board-certified physicians, 200+ Advanced Practice Providers, and 1,500 clinical and support staff in over 40 specialties provide patients with a broad range of medical and surgical services. FHMG operates over 160 offices, providing compassionate, multidisciplinary care to more than one million patients a year. FHMG is affiliated with Florida Hospital and is a subsidiary of Adventist Health System, the largest not-for-profit Protestant health care system in the nation, supporting 43 hospitals in 10 states. In existence since 1994, FHMG (originally known as Florida Physicians Medical Group) has demonstrated consistent growth and stability in an ever-changing health care market.


Patient Advocate

JOB SUMMARY

The Patient Advocate is responsible for assisting patients in meeting their insurance requirements, scheduling and expediting necessary appointments, and discussing any questions, complaints, comments or suggestions with patients and their families.  Advocates for patients in resolution of concerns and works with staff to resolve concerns and improve services.

PHYSICAL QUALIFICATIONS

Must be able to sit, walk, climb, stand, turn, twist, bend, stoop, kneel, reach, lift at least 25 lbs., carry, finger, hold, talk, see with a good field of vision, and hear; Communicate on the telephone and directly with patients; read paperwork, printouts and computer screens; Requires manual dexterity sufficient to maintain files, operate a keyboard, calculator, telephone, copier and other small desk equipment and computer.

 

JOB QUALIFICATIONS

1.    High School graduate or equivalent is required.

2.    Knowledge of health care field and medical terminology preferred.

3.    Experience with computers required.

4.    Must be willing to float to other FPMG practices, within reason, when patient load, vacation schedules, etc. make it necessary.

5.    Demonstrates ability to communicate by reading, writing legibly, speaking and comprehending English effectively in order to carry out job requirements.

CERTIFICATE/LICENSE

N/A

 What makes working at Florida Hospital Medical Group special?  We recognize your investment in a health care career, and we are truly dedicated to your success.  We promote positive feedback as well as help you accomplish professional and personal goals. 

We hope you are interested to develop your healthcare career in our dynamic faith based organization.  Our Mission is to extend the healing ministry of Christ.  Our employees are welcomed to join our Spiritual Ambassador Program which highlights our dedication to each other and our community.

A Spiritual Ambassador is one who: Loves & Cares, Prays & Listens, Comforts & Supports and Encourages & Smiles.

While living our mission, Spiritual Ambassadors create a culture of caring within our practices through various activities. They minister to co-workers and patients, helping them experience trust, belonging and hope.

The size of Florida Hospital Medical Group offers you flexibility to explore different types of medical practices and gain valuable experience.  Florida Hospital Medical Group is closely linked with Florida Hospital, Centra Care and is under the Adventist Health Care system, which is the largest non-profit healthcare provider in the nation.  

FHMG Recruitment Team is here to support your career search and goals.  Together, we can explore the many opportunities that fit your life.  We offer excellent working conditions that help you maintain a positive attitude and work/life balance.  We value wellness of mind, body and spirit of all our employees.

Our competitive benefits cover:

 

Health and Wellness:

-Health, Dental, and Vision

-Life, Disability, and Supplemental Insurance

-Cancer and Specified Diseases Plan

-Paid Days Off

-Creation Health Employee Program

-Tobacco-Free Campus

-Wellness Screenings

FINANCIAL Tools and Plans:

-Educational Assistance

-Retirement Plan

-Flexible Spending Accounts

-Direct Deposit

-Credit Union

Community Initiatives:

-Adopt a Family

-Backpacks for Kids

-Mission Trips

-Blood Drives

Additional Benefits:

-Employee Assistance Program

-Employee Discounts

-Various Onsite Services and Amenities

-Spiritual Ambassadors

-Service Awards

 

FLORIDA HOSPITAL MEDICAL GROUP IS COMMITTED TO PROVIDING EQUAL EMPLOYMENT OPPORTUNITY TO ALL QUALIFIED EMPLOYEES AND APPLICANTS FOR EMPLOYMENT WITHOUT REGARD FOR RACE, CREED, COLOR, SEX, AGE, NATIONAL ORIGIN, HANDICAP, MARITAL STATUS, STATUS WITH REGARD TO PUBLIC ASSISTANCE, OR VETERAN STATUS, AND IN COMPLIANCE WITH FEDERAL, STATE, AND LOCAL LAWS, AND IS A DRUG-FREE WORKPLACE.



Position Location:  
Job:  Other Non-Clinical Professional
Organization:  Florida Hospital Medical Group
Primary Location:  US-FL-Orlando
Schedule:  Full-time
Shift:  Day
Job Level:  Staff / Associate
Education Level:  High School Diploma / GED
Travel:  No
Job Posting:  Aug 31, 2018, 8:55:20 AM

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