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Patient Access Insurance Specialist FT Day in Tampa, FL at AdventHealth

Date Posted: 6/9/2019

Job Snapshot

  • Job Schedule
    Full-Time
  • Location:
    Tampa, FL
  • Job Category
  • Date Posted:
    6/9/2019
  • Job ID:
    19007004
  • Job Family
    Patient Financial Services
  • Travel
    No
  • Shift
    1 - Day
  • Application Zone
    1-Shared Services
  • Organization
    AdventHealth Carrollwood

Job Description


Description
Patient Access Insurance Specialist FT Day AdventHealth Carrollwood

Location Address: 7171 North Dale Mabry Highway Tampa, Florida 33614

 
Top Reasons to Work At AdventHealth Carrollwood
  • Family-like culture
  • Teamwork driven both inter Dept and multidisciplinary
  • Positive working climate to support a well-balanced work life balance
Work Hours/Shift:
 Full Time Day

YOU ARE REQUIRED TO SUBMIT A RESUME WITH YOUR APPLICATION!

You Will Be Responsible For:
  • Greets all customers (patients, guests, families, staff, physicians, vendors, etc) in a helpful and courteous manner while extending exemplary customer service..
  • Meets or exceeds upfront collection standards assigned to location of responsibility to protect financial standing of Florida Hospital.
  • Makes productive use of time by reviewing inpatient and outpatient census several times throughout day.
  • Appropriately sets payment arrangements with patients or their representative, scheduling payments on deposits due.
  • Accountable for maintaining a close working relationship with clinical partners to ensure continual open communication between clinical, Patient Access and Patient Financial Services departments, aiding in proper discharge planning and ensuring all financial assessments are clear, updated on account and thorough.
  • Assists with all missing documents/information for Inpatient or Observation patients (included but not limited to Global Consent for Treatment, Important Medicare Message, VA Letter, Financial Forms, Insurance Information, Demographic Information, and/or Insurance Documentation) required to assist patients/guests and clinical units promptly
  • Meets scheduling demands, attendance requirements, and maintains schedule flexibilities required of position. Exhibits effective time management skills by monitoring time and attendance to limit use of unauthorized overtime.
  • Adheres to HIPAA regulations by verifying pertinent information to determine caller or visitor authorization level before releasing account information.

Qualifications
What You Will Need:
  • Uses discretion when discussing personnel/patient related issues that are confidential in nature.
  • Typing skills sufficient to perform duties.
  • Self-motivator, quick thinker. Proficiency in performance of basic math functions, capability of communicating professionally and effectively in English, both verbally and in writing.

EDUCATION AND EXPERIENCE REQUIRED:

  • High School diploma or  GED
  • Minimum (1) year experience in Patient Access/Patient Financial Services Department preferred
Job Summary:

Under supervision, greets all customers (patients, guests, families, staff, physicians, vendors, etc) in a helpful and courteous manner while extending exemplary customer service. Meets or exceeds upfront collection standards assigned to location of responsibility to protect financial standing of Florida Hospital. Makes productive use of time by reviewing inpatient and outpatient census several times throughout day. Meets with patients within (24) hours of admissions by completing a thorough financial assessment to ensure patients have been educated on medical benefits and financial responsibility to hospital.



This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

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