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Outpatient Technician FT in DeLand, FL at AdventHealth

Date Posted: 5/22/2019

Job Snapshot

  • Job Schedule
  • Location:
    DeLand, FL
  • Job Category
  • Date Posted:
  • Job ID:
  • Job Family
  • Travel
    Yes, 25 % of the Time
  • Shift
    1 - Day
  • Application Zone
    1-Shared Services
  • Organization
    AdventHealth DeLand

Job Description

What you will be responsible for:
  • Demonstrates competency in performing registrations, vena punctures and bleeding times on the following age groups of patients: adolescent, adult, geriatric
  • Interviews patient or family members to gather demographic and insurance information including patient address, emergency contacts, guarantor, religion, insurance companies and plans.
  • Inputs patient registration information into computer system and verifies accuracy of data entered.
  • Ensures patient orders are received when needed and include the required information including physician signature, diagnosis and ordered tests.
  • Maintains a positive relationship with physicians and physician offices regarding inpatient admissions and outpatient procedures and testing.
  • Prints face sheets, labels, and wristbands and other miscellaneous paperwork to complete the registration process.
  • Ensures Insurance Requirements and Authorizations are obtained to guarantee proper     reimbursement.
  • Knowledge of Insurance Companies and requirements to obtain authorizations.
  • Knowledge of On-Line verifications and authorization systems including but not limited to Availity, Emdeon, FHHS and UnitedhealthCare.
  • Knowledge of Medicare Medical Necessity requirements.
  • Complete understanding of the LMRP Software program.
  • Securing and Releasing of Patient Valuables.
  • Knowledge of gathering and release of patient valuables as to policy including proper verbiage, documentation and storage.
  • Maintaining knowledge of the collections and cashiering functions.
  • Collects all Co-Pays, Coinsurances, and Deductibles due the hospital at time of service.
  • Discusses financial arrangements with incoming patients and/or family members and explains billing and collections policies.
  • Ensures all patients are properly transported to the receiving areas.  Transports patient via wheelchair or accompaniment to departments based on patient condition or hospital requirement
  • Maintains professional competence by attending continuing education meetings, in-services, etc. with documentation in personnel file.
  • Attends mandatory in-services and other meetings required by department and hospital.
  • Communicates with other hospital personnel in a professional manner.
  • Adheres to safety policies and procedures.
  • Demonstrates good public relations with patients, employees and the public.
  • Assists in the orientation /training of new Outpatient Technicians.
  • Performs related duties when required.
  • What you will need:
    • Requires a high school diploma or GED.
    • Six months previous of medical/hospital office or customer service experience required. 
    • Phlebotomy experience required.
    • Strong written and oral communication skills.
    • Word processing, data entry, spreadsheet skills, basic mathematical skills
    • Excellent customer service skills are required 
    • Knowledge of medical terminology is a must.

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

Location | Organization | Category | Job Function