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Operational Manager – Acute Care Management – Case Management – Celebration in Celebration, FL at AdventHealth

Date Posted: 5/27/2019

Job Snapshot

  • Job Schedule
    Full-Time
  • Job Category
  • Date Posted:
    5/27/2019
  • Job ID:
    278690
  • Job Family
    Other Non-Clinical Professional
  • Travel
    No
  • Shift
    Day
  • Application Zone
    2-Legacy System

Job Description



Operational Manager – Acute Care Management – Case Management – Celebration

AdventHealth Celebration seeks to hire an Operational Manager who will embrace our mission to extend the healing ministry of Christ.



Facility Profile:

Established in 1997 and now a 203-bed hospital, AdventHealth Celebration Health was designed as a Mediterranean resort-style facility to serve as a cornerstone of health in Disney’s planned community of Celebration, Florida. The hospital consistently delivers a state-of-the-art healing environment to residents of Osceola, Orange, Polk and Lake Counties, as well as to visitors from across the United States and the world. All within a 'living laboratory' of groundbreaking, research-driven clinical solutions that integrate mind, body and spirit in the defeat of illness and disease.



Department Profile:

The Care Management objective is to create a collaborative process of assessment, planning, facilitation, care coordination, evaluation, and advocacy for services to meet individual and family comprehensive needs. Care Management is a full service inpatient department that partners closely with Physicians, clinical/nursing teams, ancillary departments and the revenue cycle teams. Care management meets the needs of our patients, families and significant others throughout the care continuum including the post-discharge needs.



Work Hours/Shifts:

Primarily Monday through Friday; 8:00am to 5:00pm with after hour calls



Job Summary:

Manage and lead daily Care Management operations at location(s). Serves as primary point of contact for Executive Leadership and other departmental managers. Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.



Knowledge, Skills, Education, & Experience Required:

  • Excellent organizational, analytical and problem-solving skills
  • Effective oral and written communication skills, with the ability to articulate complex information in understandable terms to all levels of staff
  • Effective computer skills, particularly Microsoft Office Outlook, Word, Excel
  • Ability to work in a matrix-management environment to achieve organizational goals
  • Knowledge of Cerner; NaviHealth; Suncare; EOS: FirstLook; and Qlikview (Preferred)
  • Knowledge and skill in using CNO dashboard (Preferred)
  • Bachelor's Degree in Social Work, Nursing or other healthcare related field
  • One (1) year leadership experience
  • Three (3) years’ experience in the functional area


Licensure, Certification, or Registration Required:

  • Accreditive Care Management (Preferred)


Job Responsibilities:

Demonstrates through behavior AdventHealth’s Core Values of Keep Me Safe, Love Me, Make it Easy, and Own it as outlined in the organization’s Performance Excellence Program.

  • Accountable for communicating achievement of campus goals and imperatives
  • Responsible for daily progress of operational imperative deployment
  • Provides management of daily operations and maintains department budgets and labor.
  • Manages the recruitment, retention, training, and competence of staff and analysts. Ensures the accuracy, timeliness, reliability, frequency, level-of-detail of staff work product.
  • Builds and maintains relationships across multiple disciplines to achieve common goals.

If you want to be a part of a team that is dedicated to delivering the highest quality in patient care, we invite you to explore the Operational Manager opportunity with AdventHealth Celebration and apply online today.



Job Keywords:

Operational Manager, Acute Care Management, Case Management, Celebration



Position Location:  Celebration
Job:  Other Non-Clinical Professional
Organization:  AdventHealth Central Florida
Primary Location:  US-FL-Celebration
Schedule:  Full-time
Shift:  Day
Job Level:  Manager with Direct Reports
Education Level:  Bachelor's Degree
Travel:  No
Job Posting:  Jun 12, 2019, 3:31:32 PM

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