Operational Manager– Care Management – Case Management – Kissimmee in Kissimmee, FL at FH Kissimmee

Date Posted: 9/10/2018

Job Snapshot

  • Job Schedule
    Full-Time
  • Location:
    Kissimmee, FL
  • Job Category
  • Date Posted:
    9/10/2018
  • Job ID:
    270560
  • Job Function
    Other Non-Clinical Professional
  • Travel
    No
  • Shift
    Day
  • AHS Zone
    2-Legacy System
  • Organization
    Florida Hospital

Job Description



Operational Manager– Care Management – Case Management – Kissimmee

Florida Hospital Kissimmee seeks to hire an Operational Manager who will embrace our mission to extend the healing ministry of Christ.



Facility Profile:

Florida Hospital Kissimmee is a 163 bed community-focused hospital, conveniently located near Walt Disney World. The team here is dedicated to bringing mission-focused, faith-based care to residents and visitors of Osceola and Orange Counties. At the heart of our latest expansion is a new, three-story tower featuring 80 expansive, private patient rooms and a host of modern amenities and technologies. Because we believe family support is an essential part of health and healing, we’ve included large, beautifully decorated family waiting areas with the comforts of home. Plus, each patient room includes ample space for visiting loved ones to relax, work and sleep.



Department Profile:

The goal of Case Management is to promote quality patient care via effective discharge planning and efficient, value-based utilization of health care resources. The case management team provides a comprehensive and collaborative process which assesses, plans, intervenes, facilitates, and advocates for the needs of patients and their families.



Work Hours/Shifts:

Rotating Days; 8-5 



Job Summary:

Manage and lead daily Care Management operations at location(s). Serves as primary point of contact for Executive Leadership and other departmental managers. Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.



Knowledge, Skills, Education, & Experience Required:

  • Excellent organizational, analytical and problem-solving skills
  • Effective oral and written communication skills, with the ability to articulate complex information in understandable terms to all levels of staff
  • Effective computer skills, particularly Microsoft Office Outlook, Word, Excel
  • Ability to work in a matrix-management environment to achieve organizational goals
  • Knowledge of Cerner; NaviHealth; Suncare; EOS: FirstLook; and Qlikview (Preferred)
  • Knowledge and skill in using CNO dashboard (Preferred)
  • Bachelor's Degree in Social Work, Nursing or other healthcare related field
  • One (1) year leadership experience
  • Three (3) years’ experience in the functional area


Licensure, Certification, or Registration Required:

  • Accreditive Care Management (Preferred)


Job Responsibilities:

Demonstrates through behavior Florida Hospital’s Core Values of Integrity, Compassion, Balance, Excellence, Stewardship and Teamwork as outlined in the organization’s Performance Excellence Program

  • Accountable for communicating achievement of campus goals and imperatives
  • Responsible for daily progress of operational imperative deployment
  • Provides management of daily operations and maintains department budgets and labor
  • Manages the recruitment, retention, training, and competence of staff and analysts. Ensures the accuracy, timeliness, reliability, frequency, level-of-detail of staff work product.
  • Builds and maintains relationships across multiple disciplines to achieve common goals

If you want to be a part of a team that is dedicated to delivering the highest quality in patient care, we invite you to explore the Operational Manager-Acute Care Management opportunity with Florida Hospital Kissimmee and apply online today.



Job Keywords:

Manager, Acute Care Management, Kissimmee



Position Location:  Kissimmee
Job:  Other Non-Clinical Professional
Organization:  Florida Hospital
Primary Location:  US-FL-Kissimmee
Schedule:  Full-time
Shift:  Day
Job Level:  Staff / Associate
Education Level:  Bachelor's Degree
Travel:  No
Job Posting:  Sep 10, 2018, 9:35:19 AM

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