Office Assistant Physician Enterprise PRN at AdventHealth

Date Posted: 9/6/2019

Job Snapshot

  • Job Schedule
    Per Diem
  • Job Category
  • Date Posted:
  • Job ID:
  • Job Family
    Physician Services
  • Travel
  • Shift
    1 - Day
  • Application Zone
    1-Shared Services
  • Organization
    AdventHealth Hendersonville

Job Description



AdventHealth Hendersonville

100 Hospital Drive Hendersonville NC  28792

Top Reasons To Work At AdventHealth "City/Facility Name"

  • Community involvement
  • Located in the beautiful mountains of Western North Carolina
  • Great benefits
  • Co-workers who feel like family
  • Faith based environment

Work Hours/Shift:

PRN as needed

You Will Be Responsible For:

• Professionally and politely greet the patients as they enter the practice.

• Appropriately perform all tasks related to the registration of the patients into the practice management system to include but not limited to collecting and verifying patient demographics, including email address, mobile phone, insurance information, and insurance eligibility etc.

• Communicate appropriately and clearly to co-workers, physicians and practice supervisor.

• Perform clerical duties.

• Explain billing policies, collect co-payments and outstanding patient balances.

• Schedule new and return appointments; explain registration process and give directions to new patients; may explain procedure preparation to patients.

• Answer telephone in a professional and courteous manner, take messages; direct calls to appropriate staff members.

• Balance petty cash and make daily bank deposits.

• Responsible for knowing hospital policies and being familiar with hospital services that are available.

• Maintain good working relationship with office/clinic staff members and physicians.

• Post physician charges accurately and timely.

• Work claims worklist daily.

• Ensure the lobby of the practice is kept clean and well organized.

• Ensure any coffee or refreshment stations are maintained for cleanliness and supplied with products for consumption by patients.

• Process incoming/outgoing mail and distribution within the practice.

• Ensure all tasks and job duties are performed to an acceptable standard defined by organizational, practice, or credentialing organization’s rules, regulations, policies, or requirements.

• Perform other tasks as requested within limits of certification, competencies, organizational policies, and governance.

• Demonstrates an ability to be flexible, organized and function well in stressful situations.


What You Will Need: 

  • High School grad or equivalent required
  • One year medical office experience preferred
  • Able to communicate effectively in English, both verbally and in writing required
  • Additional languages preferred 


Job Summary:

Greet and register patients. Collect and verify patient demographic information to include email address, patient portal registration, mobile phone collection and insurance information and benefit eligibility. Perform clerical duties. Meet the communication needs of the patient/family, office/clinic staff and the medical staff.

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

Location | Organization | Category | Job Function