Office Assistant Billing Specialist Orthopedic Surgery FT Days in Palm Coast, FL at Adventist Health System

Date Posted: 11/11/2018

Job Snapshot

  • Job Schedule
  • Job Category
  • Date Posted:
  • Job ID:
  • Job Function
    Physician Services
  • Travel
  • Shift
    1 - Day
  • AHS Zone
    1-Shared Services
  • Organization
    FH Health Care Partners

Job Description


Work Hours/Shifts

Full Time Days. Monday-Friday 8:00am-5:00pm.

Florida Hospital HealthCare Partners

Florida Hospital HealthCare Partners is an employed physician group that enjoys a mutual partnership with Florida Hospital Deland, Florida Hospital Fish Memorial, Florida Hospital Flagler, Florida Hospital Memorial Medical Center, and Florida Hospital Oceanside, based upon the close alignment of our mission and values.  If you’re interested in delivering world-class care alongside our team of highly skilled professionals, we encourage you to apply today.


You will be responsible for:

  • Has primary responsibility for answering the telephone in a prompt and courteous manner, following established policies and procedures
  • Identifies her/himself and the practice
  • Takes complete and accurate messages
  • Properly triages telephone calls in accordance with policy
  • If appropriate, transfers calls in a courteous and professional manner
  • Delivers messages in a timely manner
  • Schedules, cancels, reschedules, etc., appointments as requested
  • Is responsible for check-in of patients
  • Confirms, adds, deletes, or makes any changes patient’s insurance and/or personal information in IMPAC and Cerner to ensure accurate billing.
  • Obtains patient signatures on required forms, i.e., MSPQ, Consent for Treatment, as appropriate
  • Notifies clinical staff that patient has arrived for appointment
  • Registers all patient encounters in Cerner and scans in insurance cards.
  • Is responsible for check-out of patients:
  • Determines the amount due from the patient (co-pay, deductible, percentage, etc.)
  • Collects co-pays for treatment and procedures such as CT Scans, MRI’s, PET Scans, etc., enters payment amount into computer, and issues receipt to patient
  • Schedules follow-up appointment and procedures and testing for existing patients (i.e.: High Dose Radiation (HDR,) I131, Simulations and Planning CT’s, Biopsies, PET Scans, CT Scans, Hospice Referrals, etc.).
  • Ensures exiting patients feel confident that all of their questions and concerns have been or are in the process of being resolved.



What will you need?

  • High school graduation or equivalent required. 
  • A minimum of two years’ experience required, three years preferred, in a medical office or equivalent with
  • medical terminology, coding, charge entry and payment collection. 
  • Technical knowledge is needed in the medical insurance billing fields through at least 1 year experience. 
  • Computer proficiency required.
  • Small Office Equipment, i.e. copier, fax, proficiency required.

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

Location | Organization | Category | Job Function