Nurse Care Transformation Manager – Integrated Health Services – Maitland at AdventHealth

Date Posted: 7/3/2019

Job Snapshot

  • Job Schedule
  • Location:
    Maitland, FL
  • Date Posted:
  • Job ID:
  • Job Family
    Other Clinical Professional
  • Travel
  • Shift
  • Application Zone
    2-Legacy System
  • Organization
    AdventHealth Central Florida

Job Description

Nurse Care Transformation Manager – Integrated Health Services – Maitland

AdventHealth seeks to hire a Program Manager who will embrace our mission to extend the healing ministry of Christ.

Facility Profile:

Established in 1908, AdventHealth is one of the largest not-for-profit healthcare systems in the country, caring for more than a million patients each year. The 2,675-bed acute-care medical facility, comprised of nine hospitals, has been recognized by U.S. News & World Report as one of the best hospitals in the country for over 10 years. It serves as a community hospital for Greater Orlando and as a major tertiary referral hospital for Central Florida and much of the Southeast, the Caribbean and Latin America.

Work Hours/Shifts:

Monday – Friday; 8-5

Job Summary:

The Nurse Care Transformation Manager is a multi-faceted role that reports to the Director of Care Transformation and collaborates with the Medical Director/s of Quality and Utilization. The program manager will support leadership that will serve the needs of the Integrated Health Services (IHS) and the Clinically Integrated Network (CIN) in managing programs designed to transform the care delivered across the continuum, through care pathways and other innovations. Responsible for driving outcomes and achieving goals aimed at diminishing unnecessary clinical variation, promoting evidence or consensus based best practices that drive improvements in quality, cost of care and consumer experience. Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.

Knowledge, Skills, Education, & Experience Required:

  • Expert level presentation, verbal and written communication skills.
  • Experience in clinical operations and/or related outpatient services.
  • Experience in analyzing clinical data and conveying findings to stakeholders in an effective manner to elicit positive change.
  • Good organizational and time management skills
  • Bachelor’s degree in Nursing.
  • Three years’ experience across acute care or PAC settings.
  • One-year of Process Improvement or analytic experience.
  • One-year of management/supervisory experience.

Licensure, Certification, or Registration Required:

  • Current valid State of Florida or multi state license as a Registered Nurse

Job Responsibilities:

Demonstrates through behavior AdventHealth’s core Values of Keep Me Safe, Love Me, Make it Easy, and Own it.
  • Works with and helps coordinate efforts in the Central Florida Division (CFD) for the deployment of care pathways that are safe, effective and timely.
  • Works with leaders across the continuum of care to develop ambulatory clinical care pathways for physician members of the CIN.
  • Partners with the Director of Care Transformation and the medical director/s of quality and utilization to monitor pathway and monthly performance metrics across the division. Develops reports for senior leaders reflecting program performance successes and opportunities. Works with team to develop and implement performance improvement plan.
  • Works with regional System Care Reliability councils to ensure care transformation alignment across CFD.
  • Deploys program dashboards to manage adherence to and outcomes of clinical pathways in conjunction with physician leadership and analytic resources.
  • Liaison between CFD-North and CFD-South and CIN business units to ensure maximum alignment of transformation strategies and goals.
  • Prepares, analyzes and presents reports and recommendations for leadership regarding program, services and other applicable areas of interest to provide concise and accurate information that aids in decision-making.
  • Performs research for evidence-based best practices to support care transformation efforts
  • Identifies opportunities for performance improvement within areas of responsibility and sphere of influence.
  • Ensures customer experience performance that meet or exceeds organizational goals.
  • Works collaboratively with leaders and builds and supports effective relationships with internal and external stakeholders and organizations.
  • Coordinates activities, exchanges information, and/or resolves problems related to process improvement and educational efforts.
  • Works with stakeholders, such as AH Institute leaders, CIN leaders, and AHS-PHSO to align care transformation, process improvement and educational strategies. Uses Process Improvement, Change Management and Education skills to implements and sustain care transformation and educational efforts.
If you want to be a part of a team that is dedicated to delivering the highest quality in patient care, we invite you to explore the Program Manager opportunity with AdventHealth and apply online today.

Job Keywords:

Program Manager, Care Transformation, Integrated Health Services, Maitland, Nurse, RN

Position Location:  Maitland
Job:  Other Clinical Professional
Organization:  AdventHealth Central Florida
Primary Location:  US-FL-Maitland
Schedule:  Full-time
Shift:  Day
Job Level:  Manager with Direct Reports
Education Level:  Bachelor's Degree
Travel:  No
Job Posting:  Jan 3, 2019, 8:46:56 AM

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