Manager – CV System of Care – Cardiovascular Services – Orlando at AdventHealth

Date Posted: 9/13/2019

Job Snapshot

  • Job Schedule
    Full-Time
  • Location:
    Orlando, FL
  • Job Category
  • Date Posted:
    9/13/2019
  • Job ID:
    284627
  • Job Family
    Director / Executive
  • Travel
    No
  • Shift
    Day
  • Application Zone
    2-Legacy System
  • Organization
    AdventHealth Orlando

Job Description



Manager – CV System of Care – Cardiovascular Services – Orlando

AdventHealth Orlando seeks to hire a Manager – CV System of Care who will embrace our mission to extend the healing ministry of Christ.



Facility Profile:

Located on a lush tropical campus, our flagship hospital, 1,107-bed Orlando Health Orlando, serves as the major tertiary facility for much of the Southeast, the Caribbean and South America. Orlando Health Orlando houses one of the largest Emergency Departments and largest cardiac catheterization labs in the country. We are already one of the busiest hospitals in the nation, providing service excellence to more than 32,000 inpatients and 125,000 outpatients each year.



Work Hours/Shifts:

8-5; M-F



Job Summary:

The Manager for Cardiovascular (CV) System of Care reports to the Director of Ambulatory CV Services. The Manager is responsible for directing the provision of quality Cardiovascular virtual and ambulatory services delivered by an interdisciplinary team in a comprehensive, collaborative manner with an emphasis on health promotion, avoidance of readmission, chronic disease management and education. As well, that no patient is ever truly discharged. The Manager develops and is accountable for the activities of the various program and its staff; represents and promotes the Cardiovascular Institute (CVI) by participating in various community activities; and is a key leader in the overall management of the virtual and ambulatory services of patients.

Provides administrative support in the areas of human resources, finances and general accountability to the Director.

The Manger will have a large geographical area of responsibility that includes both physical and virtual that will evolve from Central Florida upwards to a large regional scope. Areas of Responsibility:

Virtual Care Center
Enterprise-wide [virtual] remote care management
Enterprise-wide [virtual] chronic care management
Enterprise-wide [virtual] transitional care management
Enterprise-wide telehealth platforms
Enterprise-wide [virtual] scheduling and appointment functions
Management of mobile cardiac telemetry for a CV system of care
Care navigation oversight of various programs
Projects assigned by CVI Executive Team and future ambulatory platforms



Knowledge, Skills, Education, & Experience Required:

  • Skilled in providing appropriate patient information that matches the needs of the patient
  • Ability to interact appropriately with department/teams to facilitate process development, quality improvement, and interaction with patients/families through many mediums of communication
  • Skilled in issue resolution with staff and consumers
  • Strong organizational, communication, and customer-relations skills
  • Skilled and comfortable in discussing a wide range of disease diagnosis and treatment options with patient, family, and physicians/providers
  • Program development (Preferred)
  • Proficient in Microsoft Office (Access, Excel, Power Point, Word) (Preferred)
  • Telehealth and virtual platforms (Preferred)
  • Knowledgeable in billing and coding procedures (Preferred)
  • Bachelor’s degree in Nursing
  • Master’s degree in Nursing or Advanced Practitioner Licensing (Preferred)
  • Three years’ progressive Cardiovascular Program leadership
  • One year of experience in clinical leadership roles or leading teams of multiple professionals
  • Customer service experience



Licensure, Certification, or Registration Required:

  • Current Florida or Multi-State license to practice professional nursing
  • Advance Practice Practitioner (Preferred)



Job Responsibilities:

Demonstrates through behavior AdventHealth’s Core Values of Keep Me Safe, Love Me, Make it Easy, and Own it as outlined in the organization’s Performance Excellence Program.
  • SCOPE OF RESPONSIBILITY:
  • Participates in team and special events as required.
  • Maintains up-to-date professional skills through formal training.
  • Maintains awareness of virtual health care delivery requirements by networking with the employees of other organizations.
  • COMPLIANCE/REGULATORY RESPONSIBILITY:
  • Contributes to the development and implementation of the policies and procedures and the strategic plan and objectives and is accountable for the setting and attainment of the clinical team’s goals and objectives.
  • Complies with all mandated legal/regulatory requirements related to a working virtual care environment, e.g., occupational health & safety, standards of professional conduct, etc.
  • Communicates effectively with all clients, families, peers, colleagues and other health care professionals, service agencies and community partners.
  • OPERATING & CAPITAL BUDGET/FISCAL RESPONSIBILITY:
  • Responsible for operational budget and maintaining adherence to the budget day to day for the Virtual Care Center
  • Assist in Capital needs forecasting with the Executive Director and Director of Ambulatory CV identifying strategic needs over 3-5 years.
  • STRATEGIC PLANNING RESPONSIBILITY:
  • Develop clinic strategies that are in accordance with the overall CVI strategy and AHS strategic plan.
  • PERFORMANCE IMPROVEMENT RESPONSIBILITY:
  • Develop day to day and DRG specific performance plans that identify opportunities for improvement and execute them.
  • COMMUNITY RELATIONS RESPONSIBILITY:
  • Represent CV Institute and AdventHealth to the local communities that the clinics are in as well as any CV Institute specific community event.
  • STAFFING/LABOR/SUPERVISORY RESPONSIBILITY:
  • Coordinates and supports clinic team meetings.
  • Attends and leads regularly scheduled team and staff meetings.
  • Responsible for recruitment, hiring, training, development and dismissal of clinical staff.
  • Responsible for building and maintaining a unified, high performing interdisciplinary team.
  • Responsible for supervision as well as conducting of regular performance appraisal of an interdisciplinary team of health professionals.
  • Develops and implements strategies to promote interdisciplinary team building.
  • Counsels and assists staff with clinical program and client issues.
  • Advises staff and seeks input regarding Clinics policies and procedures and clinical directives.
  • Responsible for scheduling staff, approving and monitoring staff training, absences and ensuring adequate program coverage.
  • Communicates effectively with health care team members to create a cohesive team
If you want to be a part of a team that is dedicated to delivering the highest quality in patient care, we invite you to explore the Manager – CV System of Care opportunity with AdventHealth Orlando and apply online today.



Job Keywords:

Manager, CV, Cardiovascular Services, Orlando



Position Location:  Orlando
Job:  Director / Executive
Organization:  AdventHealth Central Florida
Primary Location:  US-FL-Orlando
Schedule:  Full-time
Shift:  Day
Job Level:  Staff / Associate
Education Level:  Bachelor's Degree
Travel:  No
Job Posting:  Sep 13, 2019, 11:57:19 AM

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