HR Senior Specialist at AdventHealth

Date Posted: 7/24/2019

Job Snapshot

  • Job Schedule
  • Job Category
  • Date Posted:
  • Job ID:
  • Job Family
    Human Resources
  • Travel
  • Shift
    1 - Day
  • Application Zone
    1-Shared Services
  • Organization
    AdventHealth Corporate

Job Description

Senior HR Specialist AdventHealth Corporate
Location Address: 893 Hope Way Altamonte Springs, Florida 32714
Top Reasons To Work At AdventHealth Corporate
  • Great benefits
  • Immediate Health Insurance Coverage
  • Career growth and advancement potential
Work Hours/Shift:
  • Full-Time, Monday – Friday
You Will Be Responsible For:
  • Serve as a model to other team members by supporting and demonstrating the Team Excellence Guidelines and customer service expectations in daily work practice
  • Execute work prioritization and accuracy measures to ensure data changes and customer experience meets service and operational level agreements
  • Serve as primary support for call and case escalations from Employee Contact Center to research and resolve as needed
  • Provide escalation assistance and coverage by working a rotating schedule during the standard HRSS operating hours
  • Research complex and non-routine issues escalated through calls and cases to determine action for resolution
  • Serve as point of contact for facility re-organization requests and complete the research and evaluation required to determine and execute the data changes to accurately meet the outcomes desired with minimal negative impact to end users

What You Will Need:
  • Bachelor’s degree in relevant field
  • Three years relevant human resources experience (preferred) or customer service field
  • Proficiency in Microsoft Office Suite
  • Knowledge of human resource related areas of compliance, including federal, state, and local employment laws and healthcare/industry specific regulations
  • Human Capital Management (HCM) experience, especially Peoplesoft, preferred
Job Summary:
With a focus on data integrity, productivity, and customer service, the Senior HR Specialist is an individual contributor who performs a wide variety of functions within HR with a moderate level of guidance and direction, focusing on workforce management transactions and Human Capital Management (HCM) system maintenance. This individual is responsible for processing transactions while working closely with HR Business Partners and managers to ensure compliance with federal, local, and state regulations.  This position also works closely with other members of the Shared Services team to ensure data changes are completely accurately and in a way to prevent negative impact to system functionality.  In addition, this position serves as an escalation path to analyze and resolve more complex problems.  The Senior Specialist works on special projects as assigned by the HR Administration Supervisor and Manager.

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

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