HR Associate Analyst at AdventHealth

Date Posted: 8/8/2019

Job Snapshot

  • Job Schedule
    Full-Time
  • Job Category
  • Date Posted:
    8/8/2019
  • Job ID:
    19012408
  • Job Family
    Human Resources
  • Travel
    No
  • Shift
    1 - Day
  • Application Zone
    1-Shared Services
  • Organization
    AdventHealth Corporate

Job Description


Description

Associate Analyst, Quality & Standards AdventHealth Corporate

Location Address: 893 Hope Way Altamonte Springs, Florida 32714

Top Reasons To Work At AdventHealth Corporate

  • Great benefits
  • Immediate Health Insurance Coverage
  • Career growth and advancement potential
Work Hours/Shift:
  • Full-Time, Monday – Friday

You Will Be Responsible For:

  • Maintain understanding and application of case management and communication standards
  • Evaluate the service and data integrity of assigned functional team processes and work product against defined standards
  • Document review results in a manner to effectively support the feedback cycle and analysis
  • Manage data and reports to support reviews and audits and dashboard data exchange
  • Partner with team manager/supervisor to leverage quality management tools to assist in the training and coaching of new team members
  • Coordinate and lead feedback and calibration sessions with team managers/supervisors
  • Identify and document opportunities for process and service delivery improvements
  • Escalate trends and repeated issues regarding data integrity and service to supervisor accompanied with recommendations to mitigate future issues and provide an opportunity for continuous improvement measures

Qualifications
What You Will Need:
  • Bachelor’s degree in related field
  • One year quality management (preferred), human resources operations support, or compliance management
  • Proficiency in Microsoft Office Suite, intermediate to advanced Excel knowledge
  • Professional in Human Resources (PHR) designation or equivalent, preferred
  • Project Management Professional certification or equivalent, preferred
Job Summary:

With a focus on data integrity and service outcomes, the Associate Analyst is an individual contributor who performs a variety of quality review and monitoring activities.  The Associate Analyst evaluates team/individual performance against defined standards, documents outcomes, and escalates recommendations for training/coaching.  In addition, the role maintains reports and dashboards to effectively and easily communicate performance/outcomes of quality review processes.  The Associate Analyst contributes to the ongoing review and improvement of quality and standards processes. 



This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

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