Home Health Central Intake Representative Full Time Days in Tampa, FL at AdventHealth

Date Posted: 6/1/2019

Job Snapshot

  • Job Schedule
    Full-Time
  • Location:
    Tampa, FL
  • Job Category
  • Date Posted:
    6/1/2019
  • Job ID:
    19006521
  • Job Family
    Home Care
  • Travel
    No
  • Shift
    1 - Day
  • Application Zone
    1-Shared Services
  • Organization
    AdventHealth Home Care West FL

Job Description


Description

Home Health Central Intake Representative AdventHealth Zephyrhills

Location Address: 7050 Gall Boulevard Zephyrhills, Florida 33541

Top Reasons to Work at AdventHealth Zephyrhills

  • FH Zeph/Dade City Named One of America’s Best Hospitals for Heart Care, Orthopedics, Stroke Centers and Patient Safety three years in a row “2017-2019” by the Women’s Choice Award

  • Leapfrog Hospital Safety Grade A Spring/Fall 2018

  • One of only 35 Hospitals Nationally Named as a Top General Hospital by The Leapfrog Group

  • Four Star Recipient for Coronary Interventional Procedures in 2019 by Health grades

  • First in Florida to earn Advanced Certification for Total Hip and Total Knee by The Joint Commission

Work Hours/Shift:

Full Time Day Shift

You Will Be Responsible For:

Computer skills

Typing ability

Telephone communication and etiquette skills

Knowledge of all commercial insurance, Medicare and managed care

Enters referrals into current software system after receiving intake.

Pulls appropriate documents from Cerner, Epic, or from the physician’s office.

Doing insurance verification to assure that there is not another home care agency involved.

Professional communication with: case managers, home care coordinators, physician’s office regarding taking referrals and follow-up phone calls to inform of acceptance of referral.

Scan all appropriate documents into Image Now.

Provide the Clinical Supervisor with an original copy of referral and all appropriate documents.

Coordinates with Infusion Company.

Orders and coordinates with DME Company.

Comply with all department policies, procedures, practices and standards of care

Demonstrate cost-effective practices

Participate in orientation, in-service and staff meetings as scheduled

Secures patient confidentiality by protecting patient information on and off duty

Seeks opportunities for self-growth and career advancement

Complete related tasks as assigned by the Supervisor, Manager or Director



Qualifications

What You Will Need:

• Demonstrated knowledge of home health care services

• Knowledge and compliance with all local, state, federal and other regulatory agencies

• A high level of multitasking, organization and proactive communications skills are necessary

• Problem solving abilities

• Positive interpersonal communication skills

• Must possess sound judgment and critical thinking skills

• Team and customer service oriented

• Must be able to manage multiple details, tasks and decision-making abilities under busy and stressful working conditions

• Basic computer skills required


• One (1) year of medical office experience preferably in home health.

• Skilled in use of the Current software system

 


Job Summary:

Responsible to ensure that all referrals all entered into Current software system after receiving intake, pulling appropriate documents from Cerner, Epic, or from the physician’s office. Doing insurance verification to assure that there is not another home care agency involved. Professional communication with: case managers, home care coordinators, physician’s office regarding taking referrals and follow-up phone calls to inform of acceptance of referral. Once patient is entered and approved for service scan all appropriate documents into the system and provide the Clinical Supervisor with an original copy. Assist with answering incoming phone calls and distribute to the appropriate personnel. Attends meetings including but not limited to; staff meetings, in-services, case conferences, educational classes, office meetings and/or organizational meetings. Continued employment with the organization is contingent upon your ability to perform job duties in this job description.


This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

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