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Home Health Business Office Assistant in Zephyrhills, FL at AdventHealth

Date Posted: 6/1/2019

Job Snapshot

  • Job Schedule
  • Job Category
  • Date Posted:
  • Job ID:
  • Job Family
    Home Care
  • Travel
  • Shift
    1 - Day
  • Application Zone
    1-Shared Services
  • Organization
    AdventHealth Home Care West FL

Job Description


Home Health Business office Assistant AdventHealth Zephyrhills

Location Address: 7050 Gall Boulevard Zephyrhills, Florida 33541

Top Reasons to Work at AdventHealth Zephyrhills

  • FH Zeph/Dade City Named One of America’s Best Hospitals for Heart Care, Orthopedics, Stroke Centers and Patient Safety three years in a row “2017-2019” by the Women’s Choice Award

  • Leapfrog Hospital Safety Grade A Spring/Fall 2018

  • One of only 35 Hospitals Nationally Named as a Top General Hospital by The Leapfrog Group

  • Four Star Recipient for Coronary Interventional Procedures in 2019 by Health grades

  • First in Florida to earn Advanced Certification for Total Hip and Total Knee by The Joint Commission

Work Hours/Shift:

Full time day shift

You Will Be Responsible For:

• Answers and screens all in coming phone calls and direct to the appropriate department, relays messages to field staff as needed.

• Obtains authorization and enters admission intakes for Medicare, Managed Care and Commercial Insurance patients into Horizon.

• Communicate with clinical staff regarding applicable patient deductibles, coinsurance, copays etc prior to admissions.

• Tracks expiring authorizations and collaborates with clinical staff to obtain additional auth when needed.

• Creates and maintains clinical records for Home Health patients including scanning documents and filing.

• Analyzes charts for deficiencies and follow up with clinical staff to obtain required documents. Responsible for receiving physician orders, logging them into the tracking system, and sending to physicians for signature.

• Faxes documents to physicians and other providers for field staff as requested.

• Calls laboratory to request patient lab reports for field staff as requested.

• Works on the outstanding document, billhold, FTF, and 485 reports on a daily basis to assure all items are being followed up on and obtained back signed and filed in a timely manner.

• Maintain an adequate supply of admission, discharge, transfer, resume and recertification packets for clinical staff use.

• Maintains office equipment and orders office supplies.

• Assists with maintaining personnel files as requested.

• Orders medical supplies and rotates inventory.

• Performs payroll duties as assigned by Business Office Manager.

• Serves as backup for other clerical staff members as requested.



What You Will Need

• Demonstrate pleasant voice and phone manners

• Demonstrate general clerical skills

• Detail orientated

• Problem solving abilities

• Positive interpersonal communication skills

• Team and customer service oriented

• Basic computer skills required


Job Summary:

Employees are hired to help Adventist Health System extend the healing ministry of Christ. They are expected to exhibit a continuous behavior of professionalism, which includes but is not limited to, treating customers and co-workers with respect and dignity, aligning behavior with customer service principles, maintaining customer and patient confidentiality, abiding by employee guidelines for professional behavior, appearance, and communication, exhibiting teamwork behaviors, being effective in conflict resolution, helping others to understand issues and accept changes, demonstrating high standards of work performance and flexibility, maintaining positive interdepartmental relationships, keeping a positive attitude, and adhering to the policies and procedures of the organization.

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

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