Front Office Assistant FT Days AdventHealth Medical Group Palm Harbor at AdventHealth

Date Posted: 7/12/2019

Job Snapshot

  • Job Schedule
    Full-Time
  • Job Category
  • Date Posted:
    7/12/2019
  • Job ID:
    19010732
  • Job Family
    Administrative
  • Travel
    No
  • Shift
    1 - Day
  • Application Zone
    1-Shared Services
  • Organization
    AdventHealth North Pinellas

Job Description


Description

Front Office Assistant Surgical Institute FT Days AdventHealth Medical Group Palm Harbor

Location Address: Palm Harbor
 
Top Reasons to Work at AdventHealth Medical Group West Florida
 

Rollover PDO with service year increases in accrual

Comprehensive benefits package; including tuition reimbursement and matching 403b plan

Patient facing positions receiving company paid initial sets of scrubs

Company Discount programs

Growing Organization 

Work Hours/Shift:
Full Time/Days
 
  • Provides back up to all front office positions; check in, check out, and medical records
  • Provides data and assistance to Practice Manager / Office Coordinator as required
  • Communicates in a cordial, professional manner with patients via phone and in person to meet the patient’s needs as soon as possible
  • Sets up office for daily operation by turning on computers, ensuring schedules are printed, and retrieving voice mail messages
  • Maintains correspondence, including: progress notes and new patient packets
  • Updates referring physician database when necessary
  • Assesses new patient files waiting to be seen and appropriately handles old patient files
  • Assembles/creates charts for new patients, ensuring policy of noting allergy warnings and two methods of identification are followed
  • Verifies patient data and insurance to ensure it is updated for accurate billing, inputting updated information    into system as required
  • Constructs insurance copies for proper insurance verification with new patients as requested
  • Assists with correspondence in obtaining medical necessity letters to appropriate insurance company or business entity
  • Enters charges for daily reconciliation
  • Handles patient concerns or refers to administration appropriately
  • Assists patient via scheduling to obtain appointment as a first time patient and handles reschedule list when necessary
  • Fills patient cancellation slots efficiently in keeping schedules booked for the practitioners
  • Assists in pulling scripts, labs, charts for triage. Communicates with practitioners clearly and accurately
  • Maintains updated documentation of identified action work lists needed for daily operations

Qualifications
What You Will Need:
    • High School Graduate or equivalent
    • Previous experience in a medical environment preferred
    • Proficient with computer programs with word processing: PowerPoint, Excel, Word
    • Excellent verbal and written communication skills
    • Professionalism and confidentiality
 
Job Summary:

Provides operational office support in delivery of patient care in a physician office environment.  Responsible for answering phones, scheduling appointments, processing medical records, scheduling out-patient procedures, check-in and check-out patients, insurance verification and obtaining referrals & authorizations from Primary Care Physician and/or insurance carrier.



This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

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