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Financial Coordinator – ORL BMT Program – Orlando in Orlando, FL at AdventHealth

Date Posted: 5/16/2019

Job Snapshot

  • Job Schedule
    Full-Time
  • Location:
    Orlando, FL
  • Job Category
  • Date Posted:
    5/16/2019
  • Job ID:
    281019
  • Job Family
    Patient Financial Services
  • Travel
    No
  • Shift
    Day
  • Application Zone
    2-Legacy System
  • Organization
    AdventHealth Orlando

Job Description



Financial Coordinator – ORL BMT Program – Orlando

AdventHealth Orlando seeks to hire a Financial Coordinator who will embrace our mission to extend the healing ministry of Christ.



Facility Profile:

Located on a lush tropical campus, our flagship hospital, 1,368-bed AdventHealth Orlando, serves as the major tertiary facility for much of the Southeast, the Caribbean and South America. AdventHealth Orlando houses one of the largest Emergency Departments and largest cardiac catheterization labs in the country. We are already one of the busiest hospitals in the nation, providing service excellence to more than 32,000 inpatients and 125,000 outpatients each year.



Department Profile:

Located on a lush tropical campus, our flagship hospital, 1,368-bed AdventHealth Orlando, serves as the major tertiary facility for much of the Southeast, the Caribbean and South America. AdventHealth Orlando houses one of the largest Emergency Departments and largest cardiac catheterization labs in the country. We are already one of the busiest hospitals in the nation, providing service excellence to more than 32,000 inpatients and 125,000 outpatients each year.



Work Hours/Shifts:

M – F, 8a - 5p



Job Summary:

The Financial Coordinator is responsible for communicating with insurance companies, other payers, and patients, to ensure patient accounts are current and complete. Makes financial arrangements for Bone Marrow Transplant (BMT) patients, FCCT and AdventHealth (FH), which may include processing account adjustments in support of the department and FH pre-established financial guidelines. Works on global accounts with the Managed Care Global Department and the BMT Financial Supervisor. Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.



Knowledge, Skills, Education, & Experience Required:

  • One year of billing experience
  • High school graduate or equivalent (Preferred)
  • One year of ICD-9, CPT-4 and HCPCS coding experience (Preferred)


Licensure, Certification, or Registration Required:

  • N/A


Job Responsibilities:

Demonstrates through behavior AdventHealth’s Core Values of Keep Me Safe, Love Me, Make it Easy, and Own it as outlined in the organization’s Performance Excellence Program.

  • Receives billing inquiries from patients and other entities such as AdventHealth, AdventHealth Medical Group, NMDP, Florida Pathology Lab, etc. Discusses any global billing or transplant-related claims with patients and involves them in the resolution of their balances. Answers questions from patients regarding their billing states, EOBs and any patient balances, resolving billing problems and correcting accounts as appropriate.
  • Screens all patients that are possible transplant candidates in both inpatient and outpatient settings. Maintains department standards on screenings. Screens patients who may not be eligible for a bone marrow transplant and directs patients and/or family members to a facility covered under their insurance.
  • On a weekly basis, works with the Global Billing spreadsheet with direct supervisor, and others as required, to ensure information is updated and correct. Works the Global Billing process and procedure for accurate claims submission by the program’s data entry clerks. Maintains department standards regarding charge entry errors.
  • Works the aged trial balance reports which may include calling insurance companies to check claims’ status; transferring balances to patient responsibility as appropriate; calling employers when additional information is needed; involving patient to resolve claims as appropriate.
  • Obtains medical records and other required documentation to assure timely payment of the account. Checks to ensure all primary and secondary insurance are effective and in priority order to ensure proper billing. Ensures open communication with appropriate entities regarding transplant account changes. Verifies that all account adjustments meet department/Hospital guidelines.
  • Maintains and utilizes knowledge of bone marrow transplant contractual agreements and government regulations by reviewing all information as received and by attendance at informational meetings as scheduled. Provides education to financial staff regarding any changes in process, procedures and regulations.
  • Appropriately documents all required information patients’ accounts in a timely manner.
  • Assists physicians with finance questions. Takes calls from insurance companies and physicians’ offices regarding billing issues.

If you want to be a part of a team that is dedicated to delivering the highest quality in patient care, we invite you to explore the Financial Coordinator opportunity with AdventHealth Orlando and apply online today.



Job Keywords:

Financial Coordinator, ORL BMT Program, Orlando



Position Location:  Orlando
Job:  Patient Financial Services
Organization:  AdventHealth Central Florida
Primary Location:  US-FL-Orlando
Schedule:  Full-time
Shift:  Day
Job Level:  Entry Level
Education Level:  None
Travel:  No
Job Posting:  May 16, 2019, 6:46:23 PM

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