EMS Air Transport Dispatcher – Air Ambulance – Orlando – Per Diem in Orlando, FL at Adventist Health System

Date Posted: 10/5/2018

Job Snapshot

Job Description

EMS Air Transport Dispatcher – Air Ambulance – Orlando – Per Diem

Florida Hospital Orlando seeks to hire EMS Air Transport Dispatcher who will embrace our mission to extend the healing ministry of Christ.

Facility Profile:

Located on a lush tropical campus, our flagship hospital, 1,107-bed Florida Hospital Orlando, serves as the major tertiary facility for much of the Southeast, the Caribbean and South America. Florida Hospital Orlando houses one of the largest Emergency Departments and largest cardiac catheterization labs in the country. We are already one of the busiest hospitals in the nation, providing service excellence to more than 32,000 inpatients and 125,000 outpatients each year.

Department Profile:

The EMS department is a hospital-based State of Florida approved ambulance provider. EMS provides intra-facility emergent and non-emergent transport for the patients of Florida Hospital’s seven campuses within a 2800 square mile tri-county area. The EMS’ department operates critical care, advance and basic life support, and specialty transport ambulances. EMS mission is to extend the healing ministry of Christ ensuring continuity of patient care by providing the highest level of care to patients requiring medical transport within the Florida Hospital system.

Work Hours/Shifts:

Per Diem: As needed

Job Summary:

Under general supervision the Air Transport Dispatchers are responsible for the coordination of transfers into and within the Florida Hospital system of critically ill patients by air. Works in the RightCAD system, documenting time stamped events of the transfer process. Works jointly with the Shift Supervisor and/or the ETC/Flight RN to make decisions of triage, outsourcing and resolution of transfer issues. Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.

Knowledge, Skills, Education, & Experience Required:

  • Telephone and radio communication skills
  • Basic computer skills
  • SunPort, Cerner, RightCAD and NICE systems, GPS tracking (Preferred)
  • Graduate of EMT program with prior dispatch experience, OR
  • Graduate of Paramedic program
  • 3-5 years pre-hosp or ED experience
  • Associate’s Degree in health care related field (Preferred)
  • Dispatch or transfer center experience (Preferred)

Licensure, Certification, or Registration Required:

  • Current, active license in State of Florida as an Emergency Medical Technician (EMT) or a Paramedic.
  • NAACS (National Association Air Medical Communication Specialist) (Preferred)
  • NHTSA National Standard Curriculum for EMD (Emergency Medical Dispatch) (Preferred)

Job Responsibilities:

Demonstrates through behavior Florida Hospital’s Core Values of Integrity, Compassion, Balance, Excellence, Stewardship and Teamwork as outlined in the organization’s Performance Excellence Program

  • Communicates appropriate and accurate information, proficiently and professionally, through radio and telephone communications on the recorded line.
  • Completes the RightCAD log with patient demographics and time stamped events of the transfer process for accuracy of department STATS. Ensures documentation is complete containing accurate information and is in compliance with department protocols.
  • Relays patient updates to supervisors, medical control, transport teams, sending and receiving facilities, and the accepting physician, of estimated arrival time as per protocols.
  • Air Dispatch is cross-trained in Ground Dispatch (E010) duties except for driver duties, and has the following additional responsibilities: Performs continuous flight monitoring using GPS tracking and mapping. Notifies the pilot and flight team of flight request, specialty team’s members and equipment to be added for weight and balance. Proficiently initiates PAIP for overdue aircraft or incidents.
  • Proficiently utilizes systems/equipment in the department to include but not limited to the radios, SunPort, Cerner, Right Cad and NICE recording systems, and GPS tracking. Air Dispatch proficiently utilizes EM system and Metro Site-OCF number system.

If you want to be a part of a team that is dedicated to delivering the highest quality in patient care, we invite you to explore the EMS Air Transport Dispatcher opportunity with Orlando and apply online today.

Job Keywords:

EMS, Air Ambulance, Orlando

Position Location:  Orlando
Job:  Paramedic / EMT
Organization:  Florida Hospital
Primary Location:  US-FL-Orlando
Schedule:  Per Diem
Shift:  On Call
Job Level:  Entry Level
Education Level:  High School Diploma / GED
Travel:  No
Job Posting:  Sep 5, 2018, 2:17:41 PM

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