Director Case Management in Ocala, FL at Florida Hospital Ocala

Date Posted: 9/14/2018

Job Snapshot

  • Job Schedule
    Full-Time
  • Location:
    Ocala, FL
  • Job Category
  • Date Posted:
    9/14/2018
  • Job ID:
    18010866
  • Job Function
    Case Management
  • Travel
    Yes, 25 % of the Time
  • Shift
    1 - Day
  • AHS Zone
    1-Shared Services
  • Organization
    Florida Hospital Ocala

Job Description


Description

Our Mission is to extend the healing ministry of Christ.

Employees are hired to help Adventist Health System extend the healing ministry of Christ. They are expected to exhibit a continuous behavior of professionalism, which includes but is not limited to, treating customers and co-workers with respect and dignity, aligning behavior with customer service principles, maintaining customer and patient confidentiality, abiding by employee guidelines for professional behavior, appearance, and communication, exhibiting teamwork behaviors, being effective in conflict resolution, helping others to understand issues and accept changes, demonstrating high standards of work performance and flexibility, maintaining positive interdepartmental relationships, keeping a positive attitude, and adhering to the policies and procedures of the organization.

GENERAL SUMMARY:

This position contributes to the mission of the Medical Center and goals of the department by providing leadership and accountability for all activities pertaining to Case Management services.

PRINCIPAL DUTIES AND JOB RESPONSIBILITIES:

  • Manages case management department strategies.
  • With CM Lead Team develops CM processes and policies to ensure institutional compliance with federal and state statutes, government payers and other regulatory bodies.
  • Provides timely education of hospital staff and physicians on matters of medical necessity of admission and continued stay and other pertinent issues through attendance at hospital committees and medical section meetings.
  • Hires, coaches, evaluates and terminates staff.  Maintains turnover at or below established organizational targets.
  • Oversees staff development. Develops direct reports and other CM staff through role modeling, coaching and accessibility as a leadership resource person.
  • Conducts monthly audits of RNCM for proper use of Interqual
  • Provides quality customer services to external and internal customers both on telephone and in person to ensure courteous and professional experience.
  • Participates in designated leadership and organizational functions as defined.


Qualifications

KNOWLEDGE AND SKILLS REQUIRED:

Excellent interpersonal skills.

Knowledge of PC use: word processing software, PowerPoint, typing, interpretation of Excel and other reports

EDUCATION AND EXPERIENCE REQUIRED:

Master’s Degree in Healthcare

5 years of recent hospital case management experience or related experience required

EDUCATION AND EXPERIENCE PREFERRED:

Master’s Degree in Nursing or Social Work preferred

Healthcare management experience preferred.


LICENSURE, CERTIFICATION OR REGISTRATION PREFERRED:

RN or LCSW preferred



This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

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