CIS Analyst Intermediate in Altamonte Springs, FL at Adventist IT

Date Posted: 9/10/2018

Job Snapshot

  • Job Schedule
  • Job Category
  • Date Posted:
  • Job ID:
  • Job Function
    Information Technology
  • Travel
    Yes, 25 % of the Time
  • Shift
  • AHS Zone
    2-Legacy System
  • Organization
    Adventist IT

Job Description

Our Mission is to extend the healing ministry of Christ.

Employees are hired to help Adventist Health System extend the healing ministry of Christ. They are expected to exhibit a continuous behavior of professionalism, which includes but is not limited to, treating customers and co-workers with respect and dignity, aligning behavior with customer service principles, maintaining customer and patient confidentiality, abiding by employee guidelines for professional behavior, appearance, and communication, exhibiting teamwork behaviors, being effective in conflict resolution, helping others to understand issues and accept changes, demonstrating high standards of work performance and flexibility, maintaining positive interdepartmental relationships, keeping a positive attitude, and adhering to the policies and procedures of the organization.


The Clinical Information Systems Analyst Intermediate has a comprehensive understanding of system build and implementation, the ability to analyze and understand business problems, and the knowledge to make solution recommendations that meet the organizational goals of maintaining clinical and business systems. They are dedicated to providing a secure, effective, integrated patient care delivery system that continually improves outcomes, reduces cost, increases efficiency, and enhances patients’ experiences. Primary responsibilities include collaborating with clinicians and end users of the system to design, test, train, implement, evaluate, and maintain Cerner, NetLearning, and other associated systems.  

The Clinical Information Systems Analyst Intermediate must utilize the knowledge of clinical practice, computer science, and information technology to manage data and determine components that are suitable to build while maintaining alignment with the professional standards of clinical practice. They are responsible for coordinating with physicians and end users in the analysis and documentation of clinical workflows, performing gap analysis, identifying needed process changes, and developing future workflows during the implementation of new solutions or functionality. The ability to communicate with all levels of hospital leadership, clinicians, physicians, and ancillary department staff is essential for this position.   


•        Demonstrates advanced functional knowledge of one of the following applications: Cerner, NetLearning, Captivate and/or other authoring tools.

•        Serves as the developer of curricula and instructional media, with a central role in the development and support of e-learning materials, such as Computer-based Learning Modules and traditional instructional materials.

•        Leads train-the-trainer, formal, and informal training sessions for super-users with moderate direction from team members or the application manager.

         Serves as a contributing member of the Training and Development team, dedicated to the development of electronic documentation solutions that support clinical workflow and practice and align with the current best practice standards.

•        Demonstrates knowledge of processes within the facility department. 

•        Ability to recommend customization of the application for unique department scenarios and build using application tools with minimal assistance from team members and/or the application manager.

•        Assists Application Teams with design and testing of clinical application components and makes necessary changes with little direction and assistance from team members or the application manager. 

•        Communicates necessary changes made in the application amongst team members and site contacts as appropriate.

•        Develops and maintains educational documentation and outlines training steps using appropriate tools with some direction and assistance from team members or the application manager. 

•        Participates in team meetings, project meetings, and other meetings when requested. 

•        Understands how to plan and coordinate special projects using project management skills, tools, and AHS-IS methodologies with assistance from team members, the application manager and/or the project manager.

•        Collaorates with hospital leadership, physicians, clinicians, end users, vendors, and associates to develop and deploy electronic applications or new functionality.

•        Assesses clinical workflow processes, identifies gaps, defines necessary process changes, and develops future workflows related to the implementation of new solutions or functionality.

•        Actively participates in facility support through solution implementation, activation, and post-live support.


•        Experience: 2-3+ years’ experience with clinical/technical system application/implementations               required (Cerner application experience preferred).

•        Microsoft suite of applications knowledge required.


•        2-3+ years of clinical/technical background preferred.

•        2-3+ years of Learning Management System (LMS) and Authoring tool (Captivate).

•        Clinical Systems application/Implementation experience preferred.

•        Experience with leading small groups or projects preferred.


•        College Degree (AS, Diploma, B.A., B.S. or commensurate experience) in a field of study such as business, IS, or healthcare related area is required.

•        Yearly participation in ongoing education either formal or through conferences, active professional organization participation, or journal presentations.


•        Completion of one professional certification within three years and maintenance of certification thereafter if applicable.


•        Clearly defines mutual expectations of self and others. Takes appropriate actions to ensure obligations are met. Revises standards in response to change.

•        Collates and reports raw information and undefined problems into specific, workable components that in-turn clearly identify the issues at hand. Coordinates the information gathering and reporting process to make logical conclusions, anticipates obstacles, and considers different approaches into the decision-making process.

•        Voluntarily takes the first steps to identify and address existing and potential obstacles, issues, and opportunities.

•        Demonstrates attention to detail and accuracy. Defines and organizes tasks, responsibilities, and priorities. Takes responsibility for timely completion. Tests and inspects outputs and applies quality checks prior to work submission identifying potential areas of conflict with minimal assistance from team members and/or application manager.

•        Develops and maintains professional relationships, both formal and informal. Maintains and fosters relationships within, across, and external to organizational boundaries. Obtains and shares information, ideas, and problems. Solicits advice and support that result in smooth transitions of change and the development of mutually acceptable solutions.

•        Identifies and acts upon opportunities for continuous improvement. Summarizes the meaning of new strategic directions for the work group and sets objectives. Demonstrates personal commitment to change through actions and words. Encourages others to support change through times of stress and uncertainty.


•        Actively solicits ideas and opinions with other members of formal and informal groups in the pursuit of common missions, vision, values, and goals. Places team needs and priorities above individual needs. Involves others in making decisions that affect them. Draws on the strengths of colleagues and gives credit to others’ contributions and achievements.

•        Carries out discussions, clearly and effectively transmits technical and business concepts, ideas, feelings, opinions, and conclusions orally and in writing. Listens attentively and for comprehension. Reinforces words through empathetic body language and tone.

•        Ask questions, applies problem solving methodologies and tools to diagnosis problems.  Seeks root causes. Develops and implements practical and timely solutions.


•        Solicits information on enterprise direction and goals to determine how own function can add value to the organization and to customers. Develops and implements technical solutions that meet operational improvement needs. Collaborates on decisions and recommendations clearly linked to the organization’s strategy and financial goals, reflecting an awareness of external dynamics. Demonstrates awareness by providing clear explanations for actions taken relative to customer requirements and needs.

•        Identifies, documents, and monitors key business processes needed to achieve successful business results. Maps and documents processes. Facilitates group input and drafts proposal for process improvement. Develops framework for process improvement.

•        Maintains and applies up-to-date knowledge of discrete and integrated information systems elements relevant to area of responsibility (hardware, software, and network). Relates with appropriate technical consultants, experts and manager to resolve IT solutions.

•        Develops plans that meet the architecture/technology needs of the organization, while assessing aspects for the strategic technological plan. Collaborates with others to set objectives and incorporate vision, priorities, and goals.

Position Location:  
Job:  Information Technology
Organization:  Adventist IT
Primary Location:  US-FL-Altamonte Springs
Schedule:  Full-time
Shift:  Day
Job Level:  Staff / Associate
Education Level:  Associate's Degree
Travel:  Yes, 25 % of the Time
Job Posting:  Sep 10, 2018, 8:17:27 AM

Location | Organization | Category | Job Function