Certified Medical Assistant Front Desk FT Days Brandon Wound Care Clinic in Tampa, FL at Florida Hospital Carrollwood

Date Posted: 9/17/2018

Job Snapshot

  • Job Schedule
    Full-Time
  • Location:
    Tampa, FL
  • Job Category
  • Date Posted:
    9/17/2018
  • Job ID:
    18010298
  • Job Function
    Patient Care
  • Travel
    No
  • AHS Zone
    1-Shared Services
  • Organization
    Florida Hospital Carrollwood

Job Description


Description
Work Hours/Shift

Days 

Florida Hospital Tampa
You will be responsible for:
  • Encourages and demonstrates teamwork by pulling charts, following up on radiology and lab results, answering phones, communicating with patients.
  • Demonstrates care for one another by working all areas, open to change, sensitive to department needs, effectively participates in conflict resolution/problem solving.
  • Collaborates with office staff on marketing efforts.
  • Communicates effectively with front desk staff to ensure efficient patient flow.
  • Performs front office responsibilities as assigned.
  • Demonstrates good communication skills respectfully and courteous when interacting with patients, co-workers, physicians, and colleagues within department.
  • Pulls and preps next-day patient charts.
  • Ensures all labs, scan results, etc. are available day of visit.
  • Passes key information to doctors/clinicians and front office in a timely manner.
  • Coordinates with doctor, personnel, lab and radiology companies to schedule procedures and ensure efficient processes.
  • Maintains efficient patient flow, exam room prep and addresses all doctors’ requirements.
  • Demonstrates knowledge of office medical equipment and assists doctor.
  • Maintains timely communication with patients re: surgery, scripts, testing.
  • Prevents casual overtime at all times and completes work in a timely manner. Assists in controlling supplies and maintains inventory weekly.
  • Maintains efficiency in patient work-up flow and triage responsibilities.
  • Maintains accurate legible documentation of patient medications and messages, sample meds, and pharmacy documentation.
  • Identifies problems that may affect patient safety and efficiency in department.
  • Demonstrates knowledge and compliance of Hospital guidelines and regulatory requirements.
  • Keeps current with new technology and updates on care and medications.
  • Contributes to the growth of the practice by managing patient flow and recommending follow-up visits if needed.
  • Assists office staff with marketing mailings, phone calls.
  • Honor's patient's rights by following privacy guidelines and code of ethics with our patients, physicians, co-workers, and guests. 
  • Demonstrates honesty and fairness in all that they do and accepts accountability for their actions. 
  • Recognize and anticipate the needs of others and go beyond their job to exceed expectations of those we serve. 
  • Greets everyone they encounter with a smile, using caring tone during conversations, and makes frequent and appropriate eye contact.
  • Use common courtesy practices such as helping lost individuals, saying please and thank you, and knocking on a patient's door before entering. 
  • Proactively support a culture of safety and quality. Listen respectfully and avoid defensiveness in verbal and non-verbal communication.
  • Exhibit willingness to assist co-workers.
  • Display support in organizational decisions in their communication and actions. 
  • Refrains from gossiping and spreading rumors.
  • Looks for opportunities to support, recognize and celebrate teamwork.
Qualifications
What will you need?
  • Competent in basic patient work-up for examination.
  • Good medical knowledge to assist doctor during patient exams.
  • Ability to keep process and patient flow on time; competent with basic patient work up.
  • Current basic computer skills, data input.
  • Good business office organizational skills.
  • Good verbal and written communication skills.
  • Ability to work well independently and with others in a team environment.
  • Ability to adapt to change.
  • High School diploma/equivalent.
  • Completion of accredited course in Medical Assisting.
  • Minimum of One (1) year Medical Assistant experience (beyond externship) in a physician office and experience with Medical Front Office functions
  • Some college (Preferred)
  • Three (3) years or more years Medical Assistant experience in physician office or clinical setting. (Preferred)
  • MA Certification

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

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