Business Office Assistant Home Health - Tampa at AdventHealth

Date Posted: 9/3/2019

Job Snapshot

  • Job Schedule
  • Location:
    Tampa, FL
  • Job Category
  • Date Posted:
  • Job ID:
  • Job Family
    Home Care
  • Travel
  • Shift
    1 - Day
  • Application Zone
    1-Shared Services
  • Organization
    AdventHealth Home Care West FL

Job Description


Business Office Assistant Home Health AdventHealth Tampa

Location Address: 3100 East Fletcher Avenue Tampa, Florida 33613

Top Reasons to Work at AdventHealth Tampa

•         Florida Hospital Pepin Heart Institute, known across the country for its advances in cardiovascular disease prevention, diagnosis, treatment and research.

•         Surgical Pioneers – the first in Tampa with the latest robotics in spine surgery

•         Building a brand new, six story surgical and patient care tower which will ensure state of the art medical and surgical car for generations to come

•         Awarded the Get With The Guidelines – Stroke GOLD Quality Achievement Award from the American Heart Association/American Stroke Association and have been recognized as a recipient of their Target: Stroke Honor Roll for our expertise in stroke care. We have also received certification by The Joint Commission in collaboration with the American Stroke Association as a Primary Stroke Center.

Work Hours/Shift:

"Insert Full Time/Part Time/PRN (Shift Information)

You Will Be Responsible For:

Perform specialized clerical procedures within the department.  

Answers and screens all in coming phone calls and direct to the appropriate department, relays messages to field staff as needed.

Obtains authorization and enters admission intakes for Medicare, Managed Care and Commercial Insurance patients into Horizon.

Communicate with clinical staff regarding applicable patient deductibles, coinsurance, copays etc prior to admissions.

Tracks expiring authorizations and collaborates with clinical staff to obtain additional auth when needed.

Creates and maintains clinical records for Home Health patients including scanning documents and filing.

Analyzes charts for deficiencies and follow up with clinical staff to obtain required documents. Responsible for receiving physician orders, logging them into the tracking system, and sending to physicians for signature.

Faxes documents to physicians and other providers for field staff as requested.

Calls laboratory to request patient lab reports for field staff as requested.

Works on the outstanding document, billhold, FTF, and 485 reports on a daily basis to assure all items are being followed up on and obtained back signed and filed in a timely manner.  

Maintain an adequate supply of admission, discharge, transfer, resume and recertification packets for clinical staff use. 

Maintains office equipment and orders office supplies.

Assists with maintaining personnel files as requested.

Orders medical supplies and rotates inventory.

Performs payroll duties as assigned by Business Office Manager.

Serves as backup for other clerical staff members as requested.


What You Will Need:


Demonstrate pleasant voice and phone manners

Demonstrate general clerical skills

Detail orientated

Problem solving abilities

Positive interpersonal communication skills

Team and customer service oriented

Basic computer skills required

Job Summary:

Employees are hired to help Adventist Health System extend the healing ministry of Christ. They are expected to exhibit a continuous behavior of professionalism, which includes but is not limited to, treating customers and co-workers with respect and dignity, aligning behavior with customer service principles, maintaining customer and patient confidentiality, abiding by employee guidelines for professional behavior, appearance, and communication, exhibiting teamwork behaviors, being effective in conflict resolution, helping others to understand issues and accept changes, demonstrating high standards of work performance and flexibility, maintaining positive interdepartmental relationships, keeping a positive attitude, and adhering to the policies and procedures of the organization. 

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

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