Admitting Representative Full Time Day at AdventHealth

Date Posted: 9/9/2019

Job Snapshot

  • Job Schedule
    Full-Time
  • Job Category
  • Date Posted:
    9/9/2019
  • Job ID:
    19013662
  • Job Family
    Patient Financial Services
  • Travel
    No
  • Shift
    1 - Day
  • Application Zone
    1-Shared Services
  • Organization
    AdventHealth Palm Coast

Job Description


Description
Admitting Representative AdventHealth Palm Coast
 
Location Address: 60 Memorial Medical Parkway Palm Coast, Florida 32164
 
Top Reasons To Work At AdventHealth Palm Coast
Career growth and advancement potential
Health Insurance Coverage

High quality of life with low cost of living on the shores of Palm Coast.


Work Hours/Shift:
Full Time, Day
 
You Will Be Responsible For:
  • Obtains demographic/ insurance information through patient and/or family member interviews.
  • Interviews patient or family member to gather demographic and insurance information including patient address, next of kin, guarantor, religion, insurance companies and plans.
  • Ensures patient orders are received when needed and include the required information including physician signature, diagnosis and ordered tests.
  • Ensures Insurance Requirements and Authorizations are obtained to guarantee proper reimbursement.
  • Knowledge of Insurance Companies and requirements to obtain authorizations.
  • Knowledge of On-Line verifications and authorization systems including but not limited to Availity, WebMD and UnitedHealth Care.
  • Knowledge of Medicare Medical Necessity requirements.
  • Maintaining knowledge of the collections and cashiering functions.
  • Acts as cashier.
  • Reconciles cash drawer.
  • Collects all Co-Pays and Deductibles due at time of service.


Qualifications
What You Will Need:

KNOWLEDGE AND SKILLS REQUIRED:
  • Some computer and typing training required
  • Many patients and families are under stress and tact is required to handle patient interaction.
  • Must be able to deal with upset and angry patients and families in a calm and professional manner.
  • Voice must be pleasant in face to face conversations.
  • Excellent customer service skills are required.
  • Good communication skills are necessary.
  • Computer skills – data entry, spreadsheet skills, basic mathematical skills.

EDUCATION AND EXPERIENCE REQUIRED:

  • Requires a high school diploma or GED.
  • One year medical experience preferred, but not required.
  • Must have knowledge of medical terminology.
  • Policy interpretation is necessary.
 
Job Summary:

Patient Registration Representative, under the direct supervision of the AdventHealth Business Office Manager/Facility Administrator, interviews Patient and/or Patient Families to complete the registration process.  Maintains knowledge in all areas of registration for AdventHealth Imaging.



This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

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