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Surgery Desk Tech in Hendersonville, NC at AdventHealth

Date Posted: 6/19/2019

Job Snapshot

  • Job Schedule
    Per Diem
  • Job Category
  • Date Posted:
    6/19/2019
  • Job ID:
    19002581
  • Job Family
    Patient Care
  • Travel
    No
  • Shift
    1 - Day
  • Application Zone
    1-Shared Services
  • Organization
    AdventHealth Hendersonville

Job Description


Description

SURGERY DESK TECH PRN

AdventHealth Hendersonville/Park Ridge

100 Hospital Drive Hendersonville NC  28792

Top Reasons to Work at AdventHealth Hendersonville

  • Community involvement
  • Located in the beautiful mountains of Western North Carolina
  • Great benefits
  • Co-workers who feel like family
  • Faith based environment

WorkShift/Hours

What You Will be Responsible for: 

• Greets patients and guests in the surgery waiting areas.

• Displays a pristine appearance and a customer-focused attitude.

• Transports patients between patient care departments and for discharge

• Assists with patient transfer

• Assists with minor patient care tasks as delegated by nursing staff

• Logs in the name of the patient and a primary contact person with them for any updates during the procedure.

• Promotes a customer-focused atmosphere for waiting patients and their families.

• Assists patients with activities of daily living, provides for personal care and emotional support.

• Observes patient's mental and physical conditions, reports any changes to RN.

• Distributes drinking water and snacks to patients as applicable.

• Performs all aspects of patient care in an environment that optimizes patient safety and reduces the likelihood of medical/health care errors. Uses proper body mechanics to protect self and patient.

• Communicates to all guests in the surgical waiting area.

• Serves as ambassador of Park Ridge Hospital and acts as an informational resource.

• Assists and provides directions to different areas of the hospital i.e.: cafeteria, vending, gift shop, restrooms.

• Assist/directs the customers to their destinations within the hospital i.e.: Lab

• Keeps the waiting areas neat and organized (magazines, trash cans emptied, etc.).

• Seek and ensures the customer's request.

• Other duties as assigned by Outpatient Nurse Manager.

Qualifications

What You Will Need:

  • Good computer skills required.
  • Experience in acute care or physician’s office
  • Excellent communication skills and organizational skills required.
  • Able to communicate effectively in English, both verbally and in writing required
  • Additional languages preferred
  • Customer Service Experience Preferred
  • High school diploma or equivalent
  • Certified Nursing Assistant or Certified Medical Assistant

Job Summary

Assumes responsibility for patient flow in the Surgery Waiting Area. Works in conjunction with the auxiliary department volunteers to assist with patients and family members waiting in the surgical area. Also assists in clinical departments with patient transportation, patient transfers, and delivery of specimens to appropriate departments. Performs a variety of duties to promote a customer-focused atmosphere. Provides a variety of customer service duties to patients and families arriving for surgery. Performs some patient care, clerical, administrative and data base duties as needed.


This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

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