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Pharmacy Manager – Infusion Center – Altamonte Springs/East Orlando in Altamonte Springs, FL at AdventHealth

Date Posted: 2/2/2019

Job Snapshot

  • Job Schedule
  • Date Posted:
  • Job ID:
  • Job Function
  • Travel
  • Shift
  • Application Zone
    2-Legacy System
  • Organization
    AdventHealth Altamonte Springs

Job Description

Pharmacy Manager – Infusion Center – Altamonte Springs/East Orlando

AdventHealth Altamonte seeks to hire a Pharmacy Manager who will embrace our mission to extend the healing ministry of Christ.

Facility Profile:

Located north of Orlando in the community of Altamonte Springs, our facility is consistently named “Best Hospital” for overall quality, reputation, doctors and nurses by local residents. As the largest satellite campus within the AdventHealth system, AdventHealth Altamonte has been providing state-of-the-art healthcare to the community since 1973. The 398-bed hospital cares for more than 168,000 patients a year. We are proud to be revolutionizing health care with visionary leadership and world-class resources.

Department Profile:

The IV Infusion Department works in a team orientated and faith based environment that promotes a very high level of quality of care. It provides evidence-based vascular access care for patients that include Intravenous (IV) Access, Peripherally Inserted Central Catheter (PICC) line placement & insertion, and dressing changes. The IV Infusion Department supports the nursing units, collaborates with the RNs, medical staff, and educates patients and their family members on the procedure in a compassionate patient and family centered care environment. It also supports and upholds quality standards of a Magnet designated hospital and Patient Bill of Rights and practices under the supervision of the Director of Pharmacy.

Work Hours/Shifts:

Monday through Friday; Hours vary

Job Summary:

Primary responsibility is front-line management of pharmacy operational areas, including accountability for customer services to inpatient and outpatient care areas. Individual oversight assignments include the central operations of the main hospital pharmacy, the sterile operations of the cleanroom pharmacy,( in Orlando, the satellite operations of the Ginsberg pharmacy, the satellite operations of the operating room and CVICU pharmacies, or the satellite operations of the inpatient oncology pharmacy). Responsible for direct oversight of day-to-day operations in assigned pharmacy areas including personnel assignments and activities, medication dispensing programs, pharmacy automation, and medication inventory to ensure effective and timely provision of pharmacy services and medication therapy. Supervises staff and actively participates in operations to ensure accurate evidence-based medication services are provided to patients and pharmacy support services are available to medical and nursing staff to improve medication utilization and enhance treatment outcomes. Facilitates communication between shifts and supports pharmacist and technician scheduling, including coordinating for pharmacy staffing shortages. Provides education to staff, enforces departmental and institutional policies, and initiates development plans or corrective action to pharmacy staff as needed and in collaboration with other managers. Actively manages human, capital, and operational resources to collaboratively support patient-care services, medication safety systems, regulatory compliance initiatives, and quality assurance programs throughout the Department of Pharmacy. Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.

Knowledge, Skills, Education, & Experience Required:

  • Leadership qualities essential to operate effectively within the institution and advance the practice of pharmacy
  • Proficiency in general hospital pharmacy operations and regulatory compliance
  • Proficiency with hospital computer systems, pharmacy technology, and pharmacy automation
  • Working knowledge of contemporary hospital pharmacy practice, patient-centered care, advanced pharmacy practice, medication therapy management, and evidence-based medicine
  • Strong verbal communication, organizational, problem-solving, and customer service skills
  • Ability to analyze data and follow-up and resolve discrepancies
  • Ability to keep accurate and complete records
  • Ability to interact constructively with supervisors, peers, and support personnel
  • Ability to define operational or program problems/needs and solutions
  • Flexibility and willingness to adapt to changes as necessary
  • Bachelor of Science in Pharmacy or Doctor of Pharmacy degree
  • Three or more years of contemporary hospital pharmacy practice experience
  • Master of Health Administration, Master of Science in Pharmacy or Pharmacy Administration, Master of Business Administration, or other advanced degree in pharmacy or healthcare leadership (Preferred)
  • PGY1 (post-grad year 1) Pharmacy Residency and PGY2 (post-grad year 2) Specialty Residency, or PGY2 Health-System Pharmacy Administration Residency (Preferred)
  • Pharmacy leadership with supervisory experience (Preferred)
  • Practice experience in a large hospital (greater than 500 bed institution) and integrated healthcare system (three or more hospitals in system) (Preferred)
  • Expertise using Cerner pharmacy solutions and services (Preferred)
  • Expertise using Pyxis automated dispensing technology (Preferred)
  • Expertise in USP 797 guidelines (Preferred
  • Working analytical and data management skills (Preferred)
  • Working knowledge of Microsoft Office Outlook, Word, Excel, and PowerPoint (Preferred)
  • Working knowledge of the accreditation requirements of Det Norske Veritas and International Organization for Standardization quality management systems (Preferred)
  • Working knowledge of the American Society of Health-System Pharmacists National Practice Standards (Preferred)
  • Ability to integrate clinical and distributive pharmacy services with quality improvement, teaching, research, and professional development activities (Preferred)
  • Ability to teach, precept, and facilitate experiential training (Preferred)
  • Strong written communication skills (Preferred)

Licensure, Certification, or Registration Required:

  • Current, valid State of Florida Pharmacist license
  • Eligible for registration as a pharmacist preceptor with the Florida Board of Pharmacy and the various schools of pharmacy located within the State of Florida (Preferred)
  • Board certification from the Board of Pharmacy Specialties (Preferred)

Job Responsibilities:

Demonstrates through behavior AdventHealth’s Core Values of Keep Me Safe, Love Me, Make it Easy, and Own it as outlined in the organization’s Performance Excellence Program

  • Manages the operations and programs of assigned pharmacy areas to ensure accurate and timely medication distribution, optimize medication utilization, minimize product waste, maximize inventory turns, optimize pharmacy supply use, and maximize staff productivity.
  • Maintains practice environment consistent with contemporary hospital practices, patient-centered clinical services, traditional therapeutics, professional standards, and innovations in pharmacy.
  • Organizes space, equipment, and services to meet the needs of patients and other customers.
  • Ensures medication preparation and distribution systems are aligned with evidence-based best practices, are suitable to meet the patient care needs of assigned services and areas and are in compliance with all healthcare regulatory requirements and applicable state and federal laws.
  • Maintains pharmacy operational areas and medication management programs in constant state of survey readiness for all applicable regulatory and accreditation standards.
  • Assists with preparation of an annual budget and manages assigned budgets and financial resources including stewardship, cost control, and restriction/surveillance programs.
  • Effectively collaborates with other hospital departments by personal contact, by committee membership, and by memorandum to promote cooperation and efficiency in providing patient's pharmacy care needs.
  • Serves as a communication link with pharmacy staff, leaders of other pharmacy practice areas, and leaders across the pharmacy system.
  • Develops standards of performance to maximize staff roles in accordance with licensure.
  • Manages, monitors, and evaluates staff performance in assigned pharmacy areas to ensure accuracy and quality of services, completion of all tasks, and mitigation and correction of deficiencies.
  • Provides feedback and counseling regarding job performance including employee discipline if needed and completes performance appraisals for assigned employees.
  • Manages schedules and staff requests for PDO (vacations and holidays) and adjusts coverage for sick calls or staff shortages such that department workloads are covered and each area is provided coverage.
  • Maintains personnel staffing levels within established budgetary parameters and facilitates scheduling to optimize pharmacy services and minimize premium labor (e.g. overtime).
  • Monitors and reports usage of staff overtime, time and attendance deviations and staff sick calls.
  • Leads recruitment, interview, and hiring processes for staff in assigned areas.
  • Maintains competent, skilled, and cooperative staff by coordinating training for new employees, coaching and mentoring of all employees, and routine professional development for all staff.
  • Develops a harmonious and satisfied staff by facilitating rewards/recognition programs and engagement initiatives and taking actions that appropriately maintain positive employee engagement.
  • Actively performs all pharmacist functions and maintains active proficiency by staffing in operational programs, participating in dispensing and compounding activities, utilizing hospital computer systems and medication ordering systems, following established standard work parameters, and maintaining standard work environments.
  • Works as an active member of central or satellite pharmacy team to collaborate with healthcare providers and decentralized pharmacy staff, places practice priority on the delivery of patient-centered care, and provides accurate, safe, timely, and appropriate medication therapy based on patient needs.
  • Monitors operational performance, patient care services, cost containment activities, and budgetary performance via objective parameters.
  • Proactively uses data analysis techniques to track, monitor, and communicate the operational, clinical quality, and financial outcomes of assigned areas and to benchmark performance against internal targets and against local and national best practices.
  • Identifies, resolves, and reports short- and long-term obstacles to patient care and medication safety, regulatory compliance or stewardship of resources.
  • Designs pharmacy initiatives to maximize operational efficiency and integrates efficiency methodologies such as just-in-time (JIT) manufacturing as well as Lean, Six Sigma, and standard work principles into pharmacy distribution systems.
  • Designs and implements new pharmacy programs, quality improvement changes, and continuous quality assurance initiatives to advance the organization’s medication-use systems and promote optimal patient outcomes.
  • Serves as a preceptor/educator for pharmacy residency and student experiential education programs, including maintaining proficiency in the four preceptor roles and active education/mentorship skills.
  • Maintains a sustained record of contribution to the total body of knowledge in pharmacy practice through internal/external presentations, publications, formal review for a peer-reviewed medical or pharmacy journal, and/or professional organization service.
  • Maintains a high professional profile and active membership in state and national pharmacy professional organizations (e.g. Florida Society of Health-System Pharmacists, American Society of Health-System Pharmacists, etc.).

If you want to be a part of a team that is dedicated to delivering the highest quality in patient care, we invite you to explore the Pharmacy Manager opportunity with Altamonte and apply online today.

Job Keywords:

Pharmacy Manager, Infusion Center, Altamonte Springs

Position Location:  Altamonte Springs
Job:  Pharmacy
Organization:  AdventHealth Central Florida
Primary Location:  US-FL-Altamonte Springs
Schedule:  Full-time
Shift:  Variable
Job Level:  Manager without Direct Reports
Education Level:  Bachelor's Degree
Travel:  No
Job Posting:  Jan 2, 2019, 9:19:23 AM

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