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Nurse Navigator - CV –Cardiovascular Service Line – Orlando in Orlando, FL at AdventHealth

Date Posted: 5/18/2019

Job Snapshot

  • Job Schedule
  • Location:
    Orlando, FL
  • Job Category
  • Date Posted:
  • Job ID:
  • Job Family
  • Travel
  • Shift
  • Application Zone
    2-Legacy System
  • Organization
    AdventHealth Orlando

Job Description

Nurse Navigator - CV –Cardiovascular Service Line – Orlando

AdventHealth Orlando seeks to hire Nurse Navigator who will embrace our mission to extend the healing ministry of Christ.

Facility Profile:

Located on a lush tropical campus, our flagship hospital, 1,368-bed AdventHealth Orlando, serves as the major tertiary facility for much of the Southeast, the Caribbean and South America. AdventHealth Orlando houses one of the largest Emergency Departments and largest cardiac catheterization labs in the country. We are already one of the busiest hospitals in the nation, providing service excellence to more than 32,000 inpatients and 125,000 outpatients each year.

Work Hours/Shifts:

M-F, 8:00am-5:00pm

Job Summary:

The Nurse Navigator coordinates all services required to provide multidisciplinary, quality assured, appropriate case selection and cost-effective care to cardiovascular and electrophysiology patients. The Nurse Navigator serves as a resource for patients, physicians and others serving in the role of educator, quality improvement and consultant to patients referred. Makes initial contact with the patient/family to establish a professional relationship and understanding of the diagnosis, treatment and follow-up regimen. The nurse assesses the patient’s status and works with physicians to determine appropriate plan for patient and assess appropriateness per regulatory and vendor guidelines. Develops, manages and redesigns, as needed, the process for scheduling a procedure through discharge for patients in the CV department. Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.

Knowledge, Skills, Education, & Experience Required:

  • Effective verbal and written communication skills
  • Ability to read, write and explain moderately complex information to hospital staff with a great deal of attention to detail
  • Ability to communicate effectively in a supportive manner to patients, family, staff and physicians
  • Ability to explain information to patients and families in a way the patient understands, and/or explain departmental or hospital procedures to employees, visitors and patients
  • Ability to observe assess, guide and evaluate others
  • Ability to communicate timely and in an open and honest manner
  • Ability to collect data, interpret findings, set priorities and carry out established plans
  • Flexibility in prioritization; ability to multitask; critical-thinking/problem-solving skills
  • Self-motivated with ability to work independently and in a group setting
  • Strong organizational skills
  • Computer skills such as Microsoft Word, Access, Excel and Outlook (Preferred)
  • Knowledge of PACS, Heartlab, Apollo and associated systems (Preferred)
  • Bachelor’s degree in Nursing
  • Three years of experience in cardiac care
  • Master’s degree in Nursing, Business Management or Healthcare Management
  • (Preferred)
  • Previous leadership experience (Preferred)
  • Previous experience with projects or program start-up (Preferred)

Licensure, Certification, or Registration Required:

  • Current valid State of Florida license as a registered nurse
  • Current valid BLS and ACLS certification
  • Specialty certification as defined by cost center (Preferred)

Job Responsibilities:

Demonstrates through behavior AdventHealth’s Core Values of Keep Me Safe, Love Me, Make it Easy, and Own it as outlined in the organization’s Performance Excellence Program.

  • Develops, plans and implements evidenced-based measures that increases the quality of care for the electrophysiology/cardiovascular spectrum of patient care and ensures compliance with all regulatory guidelines.
  • Supports and assists with data collection for process and quality improvement while understanding the department performance trends and established standards. Works collaboratively with the CV Quality department.
  • Keeps Manager and Director informed and seeks assistance and direction from appropriate individuals when confronted with unfamiliar procedures and techniques before implementing them to ensure delivery of safe and effective patient care.
  • Coordinates patient education and care: serves as an ongoing resource for patients and families during their diagnosis and treatment period; communicates information regarding patient status and needs; collaborates with other providers regarding how to best meet needs and sequence care; assesses patients’ learning style and health literacy in order to provide education on the appropriate patient level.
  • Navigates a diagnosed patient from the diagnostic phase through the treatment phase, ensuring appropriate/timely medical/supportive services.
  • Provides telephone and face-to-face consultation with patients to answer pertinent questions throughout their hospital experience; provides educational information to patient/family and reviews information with patient at discharge and/or within 48 hours post-discharge. Communicates with patient and family 24-48 hours after discharge to clarify any outstanding concerns to ensure patient understands follow-up.
  • Communicates and collaborates with multidisciplinary team to ensure high-quality patient care. Acts as a liaison to physicians’ offices regarding proper orders, medical records, consents and any other required documentation/criteria ensuring they are received at the time of scheduling a patient for a procedure.
  • Maintains a professional relationship with all customers.
  • Completes assigned work comprehensively and in a timely manner.
  • Facilitates “on time” scheduling with coordinators, supervisors, physicians and patients.

If you want to be a part of a team that is dedicated to delivering the highest quality in patient care, we invite you to explore the Nurse Navigator opportunity with AdventHealth Orlando and apply online today.

Job Keywords:

Nurse Navigator, CV, Cardiovascular Service Line, Orlando

Position Location:  Orlando
Job:  Nursing
Organization:  AdventHealth Central Florida
Primary Location:  US-FL-Orlando
Schedule:  Full-time
Shift:  Day
Job Level:  Staff / Associate
Education Level:  Bachelor's Degree
Travel:  No
Job Posting:  Feb 18, 2019, 4:32:25 PM

Location | Organization | Category | Job Function