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Hospice Program Representative (located @ AdventHealth Kissimmee) in Altamonte Springs, FL at AdventHealth

Date Posted: 5/23/2019

Job Snapshot

  • Job Schedule
    Full-Time
  • Job Category
  • Date Posted:
    5/23/2019
  • Job ID:
    280027
  • Job Family
    Marketing / Public Relations
  • Travel
    Yes, 75 % of the Time
  • Shift
    Day
  • Application Zone
    2-Legacy System
  • Organization
    AdventHealth Hospice Care Central FL

Job Description

AdventHealth Hospice Care Central Florida is the community, faith based, non-profit Hospice organization covering Seminole, Orange, and Osceola counties. We are a compassionate care team of highly specialized and trained professionals. AdventHealth Hospice Care is an equal employer and a Drug Free and Tobacco Free Workplace.

AdventHealth Hospice Care, with administrative offices located North of Orlando in Altamonte Springs, is seeking a full time Hospice Program Representative to:

  • Facilitate the registration of patients to the hospice service in the hospital. 
  • Obtaining signed consents for the hospice program through meeting with/providing hospice solutions to prospective patients and families.   
Shift:
Monday - Friday, 10:00am - 6:30pm, Every Other Weekend Required

Responsibilities:
  • Travels to patient’s current location (hospitals, skilled nursing facilities and assisted living facilities) to facilitate initiation to hospice service
  • Identifies objections, concerns or other entry barriers and provides information in response to address those issues.
  • Describes and explains services to potential patient/family and elicits responses to questions regarding patient’s fears, physical limitations and attitude toward hospice care in order to put the patient and family at ease about choosing hospice and to gather pertinent information necessary for admission.
  • Speaks with patient/family regarding financial obligations and insurance coverage, using knowledge of the Medicare Benefit as well as other Medicare and other insurance reimbursement.
  • Obtains necessary patient consent and pertinent admission forms such as the Medicare Election of Benefit.
  • Enters encounter information into Electronic Medical Record and completes necessary documentation.
  • Accepts assignments as designated from Marketing Manager and Referrals/Admissions Manager.

Education and Training:
  • Associates degree is required;
  • Bachelor’s degree in social work preferred. 
Experience:
  • Customer service Background. 
  • Strong sales skills with ability to assist families in choosing the hospice options.
  • Healthcare experience is preferred.

Position Location:  
Job:  Marketing / Public Relations
Organization:  AdventHealth Hospice Care Central FL
Primary Location:  US-FL-Altamonte Springs
Schedule:  Full-time
Shift:  Day
Job Level:  Staff / Associate
Education Level:  Associate's Degree
Travel:  Yes, 75 % of the Time
Job Posting:  Apr 23, 2019, 8:20:38 PM

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