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Clairvia Clinical Informatics Specialist in Orlando, FL at AdventHealth

Date Posted: 1/18/2019

Job Snapshot

  • Job Schedule
    Full-Time
  • Location:
    Orlando, FL
  • Job Category
  • Date Posted:
    1/18/2019
  • Job ID:
    260821
  • Job Function
    Information Technology
  • Travel
    Yes, 25 % of the Time
  • Shift
    Day
  • Application Zone
    2-Legacy System
  • Organization
    Adventist IT

Job Description

GENERAL SUMMARY: The Clairvia Clinical Informatics Specialist for the AHS System (includes all Florida and Multi-state) is a resource for Clairvia Demand Manager, Patient Progress Manager, Assignment Manager and Acuity under the direct supervision of the Clinical Operations Manager. The Specialist leads and coordinates multidisciplinary build, design, configuration, testing and implementation of changes to the Clairvia Clinical Operating Systems. 

The Specialist is also involved with application support, preforming troubleshooting, and issue resolution within the IT system. Skilled at data collection and analysis of the quality of care delivered to patients. Assists with identifying and mitigating variability, fragmentation, and waste in overall clinical operations and processes. Ensures Clinical Practice integrates with acuity configurations. Documents real-time data points and operational processes to contribute to the design of an environment of high reliability and responsiveness for systems and resources supporting effective patient-centered care and flow. The Specialist communicates and collaborates with Leadership to ensure outstanding customer service and assists in the development of departmental goals and objectives in accordance with AHS Core Values and strategic priorities. 

PRINCIPAL DUTIES AND JOB RESPONSIBILITIES: Utilizes clinical and operations experience to design, build, implement and optimization of Demand Manager (DM), Patient Progress Manager (PPM), Assignment Manager (AM) and Acuity within the Clairvia product suite for AHS System all inpatient units. Utilizes knowledge of appropriate systems necessary to support the customer including applications, technology and business/operational practices. Utilizes knowledge of operational system functionality to ensure performance improvement and promote strategic alignment in resource utilization. Assesses business and user needs, benefits, functionality, feasibility, impact to workflow, and compliance to standards. Optimizes, maintains, and supports application/system as required. Provides on-call support. Conducts daily troubleshooting of user issues related to Clairvia Suite Informatics. Plans, tests, and supports application upgrades. Communicates internal notification to application end users for planned and unplanned downtime or incomplete functionality. Provides go-live support. Communicates application issues with vendor per vendor's reporting process.

Leads supervisors and employees in the daily operations of the Clairvia System including Staff Manager, Shift Alert, Demand, Patient Progress, Assignment and Acuity modules. Analyzes appropriate staffing levels, inpatient nursing department assignments, clinical length of stay on appropriate level of care, and patient acuity scores by utilizing Clairvia System tools and clinical experience. Mentors, develops and engages staff at all levels of the organization across AHS System. 

Coordinates real-time data points within the Clairvia System and all modules impacting clinical and non-clinical areas. Creates and provides engaging training for all staff that focuses on Leadership optimization of actionable knowledge for change. Produces training material and training for the utilization of organizational-wide function of staffing, nursing assignments, acuity scores, length of stay, budget and labor

KNOWLEDGE AND SKILLS REQUIRED:
• Ability to work with a project team to accomplish goals and objectives
• Ability to influence relationships and behaviors in relation to meeting strategic objectives
• Ability to communicate effectively with diverse populations in a variety of communication styles to promote understanding
• Interpersonal skills that promote teamwork
• Ability to think critically, problem-solving and creative skills in relation to department operations and improving performance
• Knowledge of, and ability to utilize, in-house and external resources
• Ability to multitask and maintain flexibility in prioritization
• Ability to work independently and be self-motivated in a stressful, fast-paced, and rapidly changing environment.
• Knowledge of computers, Software development, Cerner EMR experience, and systems development lifecycle

KNOWLEDGE AND SKILLS PREFERRED:
• Knowledge of Nursing Process and Nursing Outcomes Classification.
• Knowledge of Microsoft Suite including Word/Excel and Power Point.
• Knowledge of finance metrics for productivity.

EDUCATION AND EXPERIENCE REQUIRED:
• Bachelor’s degree in Nursing or related field.
• Two years of experience in healthcare operations with an inpatient and/or clinical performance improvement focus
• Able to teach, train, and mentor end users in relation to technology with experience in developing training materials for users with various skill levels.
• Experience documenting workflow design and identify areas for improvement.
• Experience in troubleshooting hardware and software issues to resolution.
• Experience in millennium databases and interface pathways.
• Experience evaluating and analyzing EMR features and functionality for problem resolution

EDUCATION AND EXPERIENCE PREFERRED:
• Master’s degree in business or related field.
• Experience in Nursing Informatics and/ or Hospital Leadership strongly preferred


LICENSURE, CERTIFICATION OR REGISTRATION REQUIRED:
• Current valid Florida State Licensure as a Registered Nurse.


Position Location:  
Job:  Information Technology
Organization:  Adventist IT
Primary Location:  US-FL-Orlando
Schedule:  Full-time
Shift:  Day
Job Level:  Staff / Associate
Education Level:  Bachelor's Degree
Travel:  Yes, 25 % of the Time
Job Posting:  Oct 1, 2018, 12:14:41 PM

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